# Other partner does not click on payment sent

**URL:** <https://bisq.community/t/other-partner-does-not-click-on-payment-sent/7917>\
**Category:** Support\
**Created:** [June 23, 2019, 7:57pm UTC](https://bisq.community/t/other-partner-does-not-click-on-payment-sent/7917 "2019-06-23T19:57:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![haraldms](https://bisq.community/letter_avatar/haraldms/32/5_5575768a8748004e209b776fc1b2916d.png) [@haraldms](https://bisq.community/u/haraldms)\
**Post date:** [June 23, 2019, 7:57pm UTC](https://bisq.community/t/other-partner-does-not-click-on-payment-sent/7917/1 "2019-06-23T19:57:44Z")

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The trade was almost successful, but the sender of the payment did not click on “Payment sent”.  
I received the amount, but cannot confirm “Payment received” its grayed out. How can I send him a note to make him activate his “Payment sent”?

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [June 23, 2019, 9:26pm UTC](https://bisq.community/t/other-partner-does-not-click-on-payment-sent/7917/2 "2019-06-23T21:26:59Z")

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Wait till the duration of the trade comes to an end. Then Arbitration will start and you can tell the Arbitrator that you have received the funds despite the other trader not having clicked “Payment Sent”.