# Payout transaction stucked

**URL:** <https://bisq.community/t/payout-transaction-stucked/11099>\
**Category:** Support\
**Created:** [September 18, 2021, 12:56pm UTC](https://bisq.community/t/payout-transaction-stucked/11099 "2021-09-18T12:56:57Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chocoelvis](https://bisq.community/letter_avatar/chocoelvis/32/5_5575768a8748004e209b776fc1b2916d.png) [@chocoelvis](https://bisq.community/u/chocoelvis)\
**Post date:** [September 18, 2021, 12:56pm UTC](https://bisq.community/t/payout-transaction-stucked/11099/1 "2021-09-18T12:56:57Z")

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Hi,  
can someone help? I cant withdraw balance due to unconfirmed transaction.

 ![stucked](https://bisq.community/uploads/default/original/2X/1/17a4d66d7a0bab74ed2a2c1650aecaab1427e3b7.png)

Trade was mediated, I accepted proposal from mediator, locked funds was transfered to available balance, but payout not confirmed. During mediation, there was some issues with not synced blockchain.

 ![history](https://bisq.community/uploads/default/original/2X/6/61fb85fe5d766594f400285b9999367688222da3.png)

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<div class="post-metadata">

**Author:** ![chocoelvis](https://bisq.community/letter_avatar/chocoelvis/32/5_5575768a8748004e209b776fc1b2916d.png) [@chocoelvis](https://bisq.community/u/chocoelvis)\
**Post date:** [September 18, 2021, 4:48pm UTC](https://bisq.community/t/payout-transaction-stucked/11099/2 "2021-09-18T16:48:08Z")

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I restored backup and trying to resync, will see if it helps.

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<div class="post-metadata">

**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [September 18, 2021, 9:10pm UTC](https://bisq.community/t/payout-transaction-stucked/11099/3 "2021-09-18T21:10:12Z")

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Please feel free to reach out to me on Keybase if you have any questions. My username there is: pazza

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<div class="post-metadata">

**Author:** ![chocoelvis](https://bisq.community/letter_avatar/chocoelvis/32/5_5575768a8748004e209b776fc1b2916d.png) [@chocoelvis](https://bisq.community/u/chocoelvis)\
**Post date:** [September 18, 2021, 10:00pm UTC](https://bisq.community/t/payout-transaction-stucked/11099/4 "2021-09-18T22:00:54Z")

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Thanks.

After resync that multisig payout transaction disappeared from list and from my balance 😕

 ![resynced](https://bisq.community/uploads/default/original/2X/2/2fb7cdcda1697b57ce74c1b9d87398ccfa06051c.png)

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<div class="post-metadata">

**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [September 19, 2021, 7:00pm UTC](https://bisq.community/t/payout-transaction-stucked/11099/5 "2021-09-19T19:00:08Z")

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Thanks, I think this might require input from the original mediator for this trade. I have sent you a PM in Keybase.