# Please help! BTC gone?: After application freeze at shutdown current offer no longer visible in available offers and can no longer be edited or deleted from "Portfolio/My Open Offers" **URL:** \ **Category:** Support\ **Created:** [May 6, 2019, 7:08pm UTC](https://bisq.community/t/please-help-btc-gone-after-application-freeze-at-shutdown-current-offer-no-longer-visible-in-available-offers-and-can-no-longer-be-edited-or-deleted-from-portfolio-my-open-offers/7598 "2019-05-06T19:08:59Z")\ **Posts on this page:** 1\ **Showing post:** 7

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [May 14, 2019, 11:43am UTC](https://bisq.community/t/please-help-btc-gone-after-application-freeze-at-shutdown-current-offer-no-longer-visible-in-available-offers-and-can-no-longer-be-edited-or-deleted-from-portfolio-my-open-offers/7598/7 "2019-05-14T11:43:46Z")

Yes, you need to follow these instructions. > [@Carry over account age witness to new data directory](https://bisq.community/t/carry-over-account-age-witness-to-new-data-directory/5605): > > If you move to a new data directory you need to export your account data and re-import it again. That will copy over the salt used for the account age witness which determines your trade limit (1 month 0.0625 BTC, 2. month 0.125 BTC, afterwards 0.25 BTC). Unfortunately I overlooked another important part when I implemented that feature: The signature pubKey is also used in the hash for the account age witness. So to successfully transfer your account without starting with the 1 month limit aga… --- _[View the full topic](https://bisq.community/t/please-help-btc-gone-after-application-freeze-at-shutdown-current-offer-no-longer-visible-in-available-offers-and-can-no-longer-be-edited-or-deleted-from-portfolio-my-open-offers/7598)._