# Problem message

**URL:** <https://bisq.community/t/problem-message/8710>\
**Category:** Uncategorized\
**Created:** [November 12, 2019, 7:25pm UTC](https://bisq.community/t/problem-message/8710 "2019-11-12T19:25:38Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![max119](https://bisq.community/letter_avatar/max119/32/6_22734026db12803ebb3e059622ac3534.png) [@max119](https://bisq.community/u/max119)\
**Post date:** [November 12, 2019, 7:25pm UTC](https://bisq.community/t/problem-message/8710/1 "2019-11-12T19:25:38Z")

</div>

hello everybody I have a problem with a transaction with payment sepa …the seller no longer responds after he received the transfer … about 10 days ago. from then I opened a mediation I need a referee who sees the transaction … I also continuous problems with bisq that I have provided to update to the latest version.  
this below and the transaction id: do I ask for help from someone who can give it to me?

9c1177d782a0970b7d73d526f8cc9da3b4a4691aa44a280d880fcbc56ab30db1