# Problem While Starting Payment

**URL:** <https://bisq.community/t/problem-while-starting-payment/12225>\
**Category:** Support\
**Created:** [September 14, 2024, 10:28am UTC](https://bisq.community/t/problem-while-starting-payment/12225 "2024-09-14T10:28:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Bitnoob](https://bisq.community/letter_avatar/bitnoob/32/5_5575768a8748004e209b776fc1b2916d.png) [@Bitnoob](https://bisq.community/u/Bitnoob)\
**Post date:** [September 14, 2024, 10:28am UTC](https://bisq.community/t/problem-while-starting-payment/12225/1 "2024-09-14T10:28:05Z")

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Hello All,  
I’ve started a Bitcoin purchase on bisq, after the block confirmation, I started my payment, transfer the money to my peer and clicked on Payment Started button. This button is not working, I’m receiving a message saying “please send confirmation again”. I’ve closed BISQ and reopened many times, tried several times activate the payment started button but nothing seems to happen. I’ve sent a message to my peer to inform him but, I got no feedback so far. Anyone else experiencing this issue? What should I do?

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**Author:** ![suddenwhipvapor](https://bisq.community/user_avatar/bisq.community/suddenwhipvapor/32/3291_2.png) [@suddenwhipvapor](https://bisq.community/u/suddenwhipvapor)\
**Post date:** [September 14, 2024, 12:01pm UTC](https://bisq.community/t/problem-while-starting-payment/12225/2 "2024-09-14T12:01:02Z")

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You probably also asked on matrix, but here is the knowledge about this issue:  
[https://bisq.wiki/Frequently\_asked\_questions#.22Payment\_started.22\_button\_will\_not\_stick.2C\_always\_says\_.22Please\_send\_confirmation\_again.22](https://bisq.wiki/Frequently_asked_questions#.22Payment_started.22_button_will_not_stick.2C_always_says_.22Please_send_confirmation_again.22)