# Problems with the chat function

**URL:** <https://bisq.community/t/problems-with-the-chat-function/11084>\
**Category:** Uncategorized\
**Created:** [September 14, 2021, 9:11pm UTC](https://bisq.community/t/problems-with-the-chat-function/11084 "2021-09-14T21:11:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bisquit23](https://bisq.community/letter_avatar/bisquit23/32/5_5575768a8748004e209b776fc1b2916d.png) [@bisquit23](https://bisq.community/u/bisquit23)\
**Post date:** [September 14, 2021, 9:11pm UTC](https://bisq.community/t/problems-with-the-chat-function/11084/1 "2021-09-14T21:11:08Z")

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Hi guys,

i need answering in the support chat because of an dispute, but i can´t send messages, i get the error " receiver could not process message. error timed out, try sending message again."

also it seems that the normal chat is not working, but there i get the info “message saved in receivers mailbox.”

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [September 16, 2021, 9:51pm UTC](https://bisq.community/t/problems-with-the-chat-function/11084/2 "2021-09-16T21:51:29Z")

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Hi I think this was the message you sent to myself that arrived eventually. Chat messages rely on the trader being online to be received. Therefore they might take a while to send. If you are ever unsure feel free to resend the last message.