# Receiver address not valid

**URL:** <https://bisq.community/t/receiver-address-not-valid/622>\
**Category:** Support\
**Created:** [September 7, 2016, 5:24pm UTC](https://bisq.community/t/receiver-address-not-valid/622 "2016-09-07T17:24:45Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Dworf](https://bisq.community/user_avatar/bisq.community/dworf/32/147_2.png) [@Dworf](https://bisq.community/u/Dworf)\
**Post date:** [September 7, 2016, 5:24pm UTC](https://bisq.community/t/receiver-address-not-valid/622/1 "2016-09-07T17:24:45Z")

</div>

I just sold some XMR over Bitsquare. But the XMR address seems to be invalid. Since I am not a specialist on XMR I am not really sure about it. Here is the output of my local XMR simplewallet:

[wallet -------]: transfer 9yK2DTga14chA3kvNDKcHnQWw9FHnsK5g25v4pvLeC7aKyJQ43GuN5713n2xwurGHxFBwGP9FanmWA88uCWbmzZZ4XcdSZe 0.33  
Error: wrong address: 9yK2DTga14chA3kvNDKcHnQWw9FHnsK5g25v4pvLeC7aKyJQ43GuN5713n2xwurGHxFBwGP9FanmWA88uCWbmzZZ4XcdSZe

since Monero is anonymous on its blockchain even checking it on [http://moneroblocks.info/](http://moneroblocks.info/) does not help much:

Shame on you!  
There is no such thing as 9yK2DTga14chA3kvNDKcHnQWw9FHnsK5g25v4pvLeC7aKyJQ43GuN5713n2xwurGHxFBwGP9FanmWA88uCWbmzZZ4XcdSZe in Monero’s blockchain!

So what can I do?

---

<div class="post-metadata">

**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [September 7, 2016, 8:28pm UTC](https://bisq.community/t/receiver-address-not-valid/622/2 "2016-09-07T20:28:15Z")

</div>

You can open a support ticket by pressing ctrl+o or cmd+o.  
Then the arbitrator can check with the peer and close the case. Sec. deposit will get returned in such cases.

---

<div class="post-metadata">

**Author:** ![Dworf](https://bisq.community/user_avatar/bisq.community/dworf/32/147_2.png) [@Dworf](https://bisq.community/u/Dworf)\
**Post date:** [September 8, 2016, 4:21pm UTC](https://bisq.community/t/receiver-address-not-valid/622/3 "2016-09-08T16:21:19Z")

</div>

ok - buyer confirmed that his XMR address was invalid in a arbitration process and I got my security fee back

but what is with the order fee - that seems to be sucked by the system even it was not my fault?

---

<div class="post-metadata">

**Author:** ![marc](https://bisq.community/letter_avatar/marc/32/5_5575768a8748004e209b776fc1b2916d.png) [@marc](https://bisq.community/u/marc)\
**Post date:** [September 8, 2016, 5:32pm UTC](https://bisq.community/t/receiver-address-not-valid/622/4 "2016-09-08T17:32:34Z")

</div>

Yeah, the order fee is gone. It’s used to cover transaction fees and as spam protection. Post a btc address and I’ll reimburse you if you want.

---

<div class="post-metadata">

**Author:** ![Dworf](https://bisq.community/user_avatar/bisq.community/dworf/32/147_2.png) [@Dworf](https://bisq.community/u/Dworf)\
**Post date:** [September 8, 2016, 7:41pm UTC](https://bisq.community/t/receiver-address-not-valid/622/5 "2016-09-08T19:41:54Z")

</div>

thank you: 1BW8PDyqvewgVPb4ncmp11XRdxX9tk6ixR

maybe in cases like this the order fee should be paid by the trader who makes the failure.

Anyways - the more I get involved with Bitsquare I must really say its a nice peace of software  
If you need arbitrators you can sign me up

---

<div class="post-metadata">

**Author:** ![Dworf](https://bisq.community/user_avatar/bisq.community/dworf/32/147_2.png) [@Dworf](https://bisq.community/u/Dworf)\
**Post date:** [September 9, 2016, 8:17am UTC](https://bisq.community/t/receiver-address-not-valid/622/6 "2016-09-09T08:17:00Z")

</div>

you refunded me 0.001 instead of 0.0005  
I will forward the difference to the donation address of Bitsquare