# Recover buying open trade from id after crash

**URL:** <https://bisq.community/t/recover-buying-open-trade-from-id-after-crash/9197>\
**Category:** Uncategorized\
**Created:** [April 6, 2020, 1:15pm UTC](https://bisq.community/t/recover-buying-open-trade-from-id-after-crash/9197 "2020-04-06T13:15:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jcollado](https://bisq.community/letter_avatar/jcollado/32/6_22734026db12803ebb3e059622ac3534.png) [@jcollado](https://bisq.community/u/jcollado)\
**Post date:** [April 6, 2020, 1:15pm UTC](https://bisq.community/t/recover-buying-open-trade-from-id-after-crash/9197/1 "2020-04-06T13:15:21Z")

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I opened a buying trade and completed first step: sent the deposit BTC transaction from my in-Bisq wallet.  
Before having time to continue to FIAT payment, my computer crashed.  
After rebooting and opening Bisq, the open trades tab is empty.  
But I can see the funding deposit transactions sent.

I have a picture of trade-seller information and id.  
Can I recover the open trade with the id, and go on to complete the trade? How?  
If it is not possible, how can I get the funding deposit back?

Thanks a lot in advance!

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [April 6, 2020, 2:15pm UTC](https://bisq.community/t/recover-buying-open-trade-from-id-after-crash/9197/2 "2020-04-06T14:15:09Z")

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Hi. Head over to the [Bisq Keybase team](https://keybase.io/team/bisq) and request help on the #support channel. If you have the onion address of the mediator send them a direct message. If not paste the trade ID and link this explanation.