# Refvolut wants to know what my payments were for (bisq trades)

**URL:** <https://bisq.community/t/refvolut-wants-to-know-what-my-payments-were-for-bisq-trades/8048>\
**Category:** Payment methods\
**Created:** [July 14, 2019, 10:19am UTC](https://bisq.community/t/refvolut-wants-to-know-what-my-payments-were-for-bisq-trades/8048 "2019-07-14T10:19:27Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [July 14, 2019, 2:56pm UTC](https://bisq.community/t/refvolut-wants-to-know-what-my-payments-were-for-bisq-trades/8048/4 "2019-07-14T14:56:31Z")

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These companies seem to have these questionnaires as part of their AML.  
Both Revolut andN26 have closed accounts of Bisq trades before.

> [@Many issues with Revolut](https://bisq.community/t/many-issues-with-revolut/7145):
>
> It seems that Revolut is applying more strict rules in their KYC policy and block many accounts and request source of funds and more. Also their customer support seems to be overloaded and not very cooperative. If you use Revolut be sure that your email or phone number is registered as that causes also many issues as the payment cannot be sent to a non registered email. Also never use debit card or credit card for sending the funds! That would open up high risk for chargeback! I am surprised t…

> [@N26 just quit my account](https://bisq.community/t/n26-just-quit-my-account/7247):
>
> Hi there, just a shoutout, topic says it all. I’ve been with N26 for cca 2.5 years, happy user. Did some trades here and there in past 3 months (total maybe 20?) and just got the 2 week notice. Most of them were Sepa, tried the moneybeam and then it happened. The reason is some cryptical reference to TOS violation but no details. It looks like a decent divorce though, I got some time to move funds, download history, etc. It just sucks.

I’m not familiar with either to know if trading bitcoin is against their Terms of Service.

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_[View the full topic](https://bisq.community/t/refvolut-wants-to-know-what-my-payments-were-for-bisq-trades/8048)._