# \[Resolved\] Arbitrator has yet to release funds back to me?

**URL:** <https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514>\
**Category:** Support\
**Created:** [October 30, 2018, 6:31pm UTC](https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514 "2018-10-30T18:31:00Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![doffing81](https://bisq.community/letter_avatar/doffing81/32/5_5575768a8748004e209b776fc1b2916d.png) [@doffing81](https://bisq.community/u/doffing81)\
**Post date:** [October 30, 2018, 6:31pm UTC](https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514/1 "2018-10-30T18:31:00Z")

</div>

I have a trade that went to an arbitrator because the payer’s bank closed his account. I expected to have the coin returned to me, but they have been “locked in trade” for coming up on two weeks. The arbitrator’s onion address is 3b7cft5k4ae6a236. I tried to reopen support, but that doesn’t seem to work. Any suggestion for course of action?

---

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [October 30, 2018, 9:27pm UTC](https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514/2 "2018-10-30T21:27:22Z")

</div>

There could’ve been some connection issues.  
@keo is your arbitrator, please tell him your trade ID so he can look into it.

---

<div class="post-metadata">

**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [October 31, 2018, 5:51am UTC](https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514/3 "2018-10-31T05:51:59Z")

</div>

In [Closed Bisq Application & Lost Open Trade](https://bisq.community/t/closed-bisq-application-lost-open-trade/6504/7)  
it is said that @keo is travelling for the next days.  
So there will probably be some delay.  
Our apologies for that.

---

<div class="post-metadata">

**Author:** ![doffing81](https://bisq.community/letter_avatar/doffing81/32/5_5575768a8748004e209b776fc1b2916d.png) [@doffing81](https://bisq.community/u/doffing81)\
**Post date:** [November 17, 2018, 8:11pm UTC](https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514/4 "2018-11-17T20:11:59Z")

</div>

Sooo, what are we thinking for an approximation of days wrt “next days”?

---

<div class="post-metadata">

**Author:** ![doffing81](https://bisq.community/letter_avatar/doffing81/32/5_5575768a8748004e209b776fc1b2916d.png) [@doffing81](https://bisq.community/u/doffing81)\
**Post date:** [November 17, 2018, 8:13pm UTC](https://bisq.community/t/resolved-arbitrator-has-yet-to-release-funds-back-to-me/6514/5 "2018-11-17T20:13:54Z")

</div>

Neeeeevermind lol, just saw that all is good.
