# \[Resolved\] Deposit transaction seems to be stuck

**URL:** <https://bisq.community/t/resolved-deposit-transaction-seems-to-be-stuck/9785>\
**Category:** Support\
**Created:** [September 4, 2020, 12:49am UTC](https://bisq.community/t/resolved-deposit-transaction-seems-to-be-stuck/9785 "2020-09-04T00:49:02Z")\
**Posts on this page:** 1\
**Showing post:** 25

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [January 19, 2021, 9:09am UTC](https://bisq.community/t/resolved-deposit-transaction-seems-to-be-stuck/9785/25 "2021-01-19T09:09:55Z")

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Mediators don’t unlock funds as they don’t have any key of the 2of2 multisig deposit.

Make sure that there’s not a real reason to have your funds locked.

> [@Failed trades and deposit tx not confirmed troubleshoot (v1.5.4)](https://bisq.community/t/failed-trades-and-deposit-tx-not-confirmed-troubleshoot-v1-5-4/10223/1):
>
> A failed trade is a trade where the deposit tx is not valid or submitted and therefore, it’s not possible to complete (the multisig where funds should be locked was not settled correctly). How do I know if a trade is failed? By searching the maker, taker and deposit tx into a block explorer. If one of these transactions are not found (the most important being the deposit tx), the trade can’t continue and you should submit a [trading fee reimbursement](https://github.com/bisq-network/support/issues/) if there were trading fee reimbursement (i.e…

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