# (resolved) Trade XKQFV resolved but funds not released

**URL:** <https://bisq.community/t/resolved-trade-xkqfv-resolved-but-funds-not-released/6480>\
**Category:** Support\
**Created:** [October 27, 2018, 1:48pm UTC](https://bisq.community/t/resolved-trade-xkqfv-resolved-but-funds-not-released/6480 "2018-10-27T13:48:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![brnd](https://bisq.community/letter_avatar/brnd/32/5_5575768a8748004e209b776fc1b2916d.png) [@brnd](https://bisq.community/u/brnd)\
**Post date:** [October 27, 2018, 1:48pm UTC](https://bisq.community/t/resolved-trade-xkqfv-resolved-but-funds-not-released/6480/1 "2018-10-27T13:48:00Z")

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Hi,  
The trade XKQFV was stated as resolved by the arbitrator but he/she has not released the escrow funds yet. I am the BTC buyer in the trade. May I receive the funds please?  
Arbitrator has address 3de2y2bhifakoa7m.onion:9999.

Thanks

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [October 27, 2018, 6:50pm UTC](https://bisq.community/t/resolved-trade-xkqfv-resolved-but-funds-not-released/6480/2 "2018-10-27T18:50:51Z")

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This is @cbeams  
Have you made sure that funds really didn’t move from the multisig with a block explorer?  
Just to be sure that your Bisq client is showing the wrong balance.

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**Author:** ![cbeams](https://bisq.community/user_avatar/bisq.community/cbeams/32/3396_2.png) [@cbeams](https://bisq.community/u/cbeams)\
**Post date:** [October 27, 2018, 7:07pm UTC](https://bisq.community/t/resolved-trade-xkqfv-resolved-but-funds-not-released/6480/3 "2018-10-27T19:07:57Z")

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I just re-opened and re-closed the dispute in such a way to trigger the broadcast of the payout transaction from the buyer’s (@brnd’s) side. If I hadn’t done this, the payout tx would have been broadcasted when the seller next came online. The problem was that they hadn’t been online since I closed the dispute.

In any case, @brnd, you should now see that the payout is complete.

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**Author:** ![brnd](https://bisq.community/letter_avatar/brnd/32/5_5575768a8748004e209b776fc1b2916d.png) [@brnd](https://bisq.community/u/brnd)\
**Post date:** [October 27, 2018, 11:07pm UTC](https://bisq.community/t/resolved-trade-xkqfv-resolved-but-funds-not-released/6480/4 "2018-10-27T23:07:35Z")

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Thanks a lot!