# Sell error message

**URL:** <https://bisq.community/t/sell-error-message/8929>\
**Category:** Support\
**Created:** [January 25, 2020, 9:09am UTC](https://bisq.community/t/sell-error-message/8929 "2020-01-25T09:09:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gnuman99](https://bisq.community/letter_avatar/gnuman99/32/5_5575768a8748004e209b776fc1b2916d.png) [@gnuman99](https://bisq.community/u/gnuman99)\
**Post date:** [January 25, 2020, 9:09am UTC](https://bisq.community/t/sell-error-message/8929/1 "2020-01-25T09:09:17Z")

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I am new to this platform. Please be patient with me. I am unable to get the chat to work yet. I have been unable to start a dispute or contact the buyer in any way.  
I accepted an offer and sent btc to  
1AHp3RwBaKBNwtu2kJTbtAPDwus4aa5in4 for escrow and the sell, but got an error msg. The coin sent ok but  
The transaction ID is  
[9ccf8b07030b49254339b5a8348234d8985540de5f608b80c87d36e63f14857a](https://blockstream.info/tx/9ccf8b07030b49254339b5a8348234d8985540de5f608b80c87d36e63f14857a)  
How can I cancel the transaction and get my coin out of escrow?

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [January 28, 2020, 2:45pm UTC](https://bisq.community/t/sell-error-message/8929/2 "2020-01-28T14:45:25Z")

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That isn’t an escrow address. It’s probably one of your own. An escrow address begins with a 3.  
And from a quick look to the transaction you provided I assume you got your coins back.

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<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [February 3, 2020, 9:47pm UTC](https://bisq.community/t/sell-error-message/8929/3 "2020-02-03T21:47:27Z")

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You can try to delete SPV chain file in Settings so your balance refreshes.