# Shutdown in progress

**URL:** <https://bisq.community/t/shutdown-in-progress/7031>\
**Category:** Support\
**Created:** [February 2, 2019, 8:25pm UTC](https://bisq.community/t/shutdown-in-progress/7031 "2019-02-02T20:25:57Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![merenkov](https://bisq.community/letter_avatar/merenkov/32/5_5575768a8748004e209b776fc1b2916d.png) [@merenkov](https://bisq.community/u/merenkov)\
**Post date:** [February 2, 2019, 8:25pm UTC](https://bisq.community/t/shutdown-in-progress/7031/1 "2019-02-02T20:25:57Z")

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Shutdown in progress on ubuntu has taken over 1 hour and still open. Due to the warning I am hesitant to force quit the app. (v0.9.3) Is force quitting safe? Prior to quiting the app I had canceled two sales and noticed that the funds never updated on my available balance. I quit the app to see if it was just a gui issue and upon re-oopening the funds that were originally up for sale would be displayed in my balance.

Please advise.

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**Author:** ![merenkov](https://bisq.community/letter_avatar/merenkov/32/5_5575768a8748004e209b776fc1b2916d.png) [@merenkov](https://bisq.community/u/merenkov)\
**Post date:** [February 2, 2019, 8:44pm UTC](https://bisq.community/t/shutdown-in-progress/7031/2 "2019-02-02T20:44:49Z")

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Ok app finally just crashed and upon reopening the funds appeared. false alarm i guess

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [February 2, 2019, 10:28pm UTC](https://bisq.community/t/shutdown-in-progress/7031/3 "2019-02-02T22:28:16Z")

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You can look at the log file in **~/.local/share/Bisq/** to find errors during that crash that could better explain the issue that occurred here.

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**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [February 3, 2019, 7:44am UTC](https://bisq.community/t/shutdown-in-progress/7031/4 "2019-02-03T07:44:53Z")

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> [@merenkov](#):
>
> Is force quitting safe?

No.  
Force quitting may absolutely result in corrupting data, so better avoid it if you can.

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**Author:** ![cesarpim](https://bisq.community/letter_avatar/cesarpim/32/5_5575768a8748004e209b776fc1b2916d.png) [@cesarpim](https://bisq.community/u/cesarpim)\
**Post date:** [February 7, 2019, 3:32am UTC](https://bisq.community/t/shutdown-in-progress/7031/5 "2019-02-07T03:32:37Z")

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@alexej996  
My bisq is also currently stuck on shutting down and I am afraid to force close. What should I do?  
Edit: i am on windows 10.

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**Author:** ![cesarpim](https://bisq.community/letter_avatar/cesarpim/32/5_5575768a8748004e209b776fc1b2916d.png) [@cesarpim](https://bisq.community/u/cesarpim)\
**Post date:** [February 7, 2019, 3:34am UTC](https://bisq.community/t/shutdown-in-progress/7031/6 "2019-02-07T03:34:21Z")

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@merenkov what did you do? You just waited? How long?

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**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [February 7, 2019, 6:57am UTC](https://bisq.community/t/shutdown-in-progress/7031/7 "2019-02-07T06:57:24Z")

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if you cannot avoid force quitting,  
a simple safety measure would be to make a copy of the Bisq data directory before.

Bisq data dir locations:

- Mac OSX: /Users/username/Library/Application Support/Bisq
- Linux: /home/username/.local/share/Bisq
- Windows 7,8,10: C:\Documents and Settings\username\AppData\Roaming\Bisq
- Windows XP: C:\Documents and Settings\username\Application Data\Bisq

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [February 7, 2019, 2:43pm UTC](https://bisq.community/t/shutdown-in-progress/7031/8 "2019-02-07T14:43:35Z")

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Yeah, I would just follow Homrad’s advice and close it anyway.