# Stuck on startup while synchronizing/connecting

**URL:** <https://bisq.community/t/stuck-on-startup-while-synchronizing-connecting/9349>\
**Category:** Support\
**Created:** [April 27, 2020, 2:31am UTC](https://bisq.community/t/stuck-on-startup-while-synchronizing-connecting/9349 "2020-04-27T02:31:52Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Frangras](https://bisq.community/letter_avatar/frangras/32/6_22734026db12803ebb3e059622ac3534.png) [@Frangras](https://bisq.community/u/Frangras)\
**Post date:** [April 27, 2020, 2:31am UTC](https://bisq.community/t/stuck-on-startup-while-synchronizing-connecting/9349/1 "2020-04-27T02:31:52Z")

</div>

Hello, my first log in Bisq, I’m living in India. I used the bridges codes supplied by you

194.55.13.147:9001 B3D2DE507CE5C844D1F74783DC97F98D9C7995F4  
46.43.8.55:42967 BFCCE99A101D5C6AB3EC1163C170D57F8DF993B4

Perhaps I need different bridges?

The progress message is shown in the attached image

Many thanks ![Bisq](https://bisq.community/uploads/default/original/2X/e/ef8f0f05c71570869041d8caa8fb3a2c1b98eccc.jpeg)

---

<div class="post-metadata">

**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [April 27, 2020, 1:31pm UTC](https://bisq.community/t/stuck-on-startup-while-synchronizing-connecting/9349/2 "2020-04-27T13:31:04Z")

</div>

It takes some time. If you are using any VPN try do disable it. Any hindrance to the network will make the connection more difficult.

---

<div class="post-metadata">

**Author:** ![Frangras](https://bisq.community/letter_avatar/frangras/32/6_22734026db12803ebb3e059622ac3534.png) [@Frangras](https://bisq.community/u/Frangras)\
**Post date:** [April 28, 2020, 6:36am UTC](https://bisq.community/t/stuck-on-startup-while-synchronizing-connecting/9349/3 "2020-04-28T06:36:56Z")

</div>

I’m not using any VPN for this purpose

---

<div class="post-metadata">

**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [April 28, 2020, 3:40pm UTC](https://bisq.community/t/stuck-on-startup-while-synchronizing-connecting/9349/4 "2020-04-28T15:40:39Z")

</div>

As @huey said, it can take time before the connection is established. I know of one person who had to let it run over night before it finally connected.