# Taken out of support, but is still in the portvolio

**URL:** <https://bisq.community/t/taken-out-of-support-but-is-still-in-the-portvolio/7466>\
**Category:** Support\
**Created:** [April 21, 2019, 1:18pm UTC](https://bisq.community/t/taken-out-of-support-but-is-still-in-the-portvolio/7466 "2019-04-21T13:18:32Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [April 21, 2019, 10:01pm UTC](https://bisq.community/t/taken-out-of-support-but-is-still-in-the-portvolio/7466/2 "2019-04-21T22:01:10Z")

</div>

> [@\[Resolved\] Arbitrator is NON-responsive for 25 days!](https://bisq.community/t/resolved-arbitrator-is-non-responsive-for-25-days/7334/10):
>
> If you still have the trade under pending trades and if you don’t have any other trades open you can delete the PendingTrades db file in the db folder inside the data directory. At Account/Backup you can open the data directory. Make a backup first and shut down Bisq when deleting the file.

I hope this is helpful if you are referring to the same issue.

---

_[View the full topic](https://bisq.community/t/taken-out-of-support-but-is-still-in-the-portvolio/7466)._