# The transaction is replenished only on my part

**URL:** <https://bisq.community/t/the-transaction-is-replenished-only-on-my-part/8352>\
**Category:** Support\
**Created:** [September 4, 2019, 7:48am UTC](https://bisq.community/t/the-transaction-is-replenished-only-on-my-part/8352 "2019-09-04T07:48:06Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Perlover](https://bisq.community/letter_avatar/perlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@Perlover](https://bisq.community/u/Perlover)\
**Post date:** [September 4, 2019, 7:48am UTC](https://bisq.community/t/the-transaction-is-replenished-only-on-my-part/8352/1 "2019-09-04T07:48:06Z")

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Hello!

I have a problem whose solution I did not find in the documentation

My Bisq is v1.1.5 (current fresh version)

One of the deals I have is hanging on the first step.  
For my part the security deposit transaction has long been confirmed (i am taker): 4604f83e0606caba1e560e2232e26e00f9f4eb2219e73c198cc38afdf0aa9a70  
But the transaction of the other side is missing (from maker) in blockchain: 7934360e93d1e90df89c22e70a83ab719cf61394de2a54b67b5b2dbda6e6dd5d

Every day i see this deal in “Current deals” tab (sorry my version of Bisq is not english so i translate) and the time left is always ~ 6 days (although almost 6 days have already passed since the start of the transaction). Thus apparently this deal will hang forever until I do something.

I don’t know how to call an arbitrator to sign a refund. I do not see the buttons in the interface. Apparently, it would have appeared when the transaction expired but it is constantly extended from the current date by 6 days in advance.

What can I do to get my security deposit back to me and cancel the transaction as a failed one?

P.S. I already did resync SPV chain - it didn’t help

Best regards

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<div class="post-metadata">

**Author:** ![Perlover](https://bisq.community/letter_avatar/perlover/32/5_5575768a8748004e209b776fc1b2916d.png) [@Perlover](https://bisq.community/u/Perlover)\
**Post date:** [September 4, 2019, 7:54am UTC](https://bisq.community/t/the-transaction-is-replenished-only-on-my-part/8352/2 "2019-09-04T07:54:46Z")

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I found that i can use Ctrl + O shortcuts for dispute. I did it and posted my description text there (from the Bisq)

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [September 4, 2019, 8:58am UTC](https://bisq.community/t/the-transaction-is-replenished-only-on-my-part/8352/3 "2019-09-04T08:58:18Z")

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Hi, @Perlover. From your description, it seems that the maker transaction wasn’t properly broadcast to the Bitcoin network but the Bisq software still accepted it as a valid “make offer transaction”. You’ve done the right thing by opening a dispute. You should also request a reimbursement of your lost trading fee by following [this template](https://github.com/bisq-network/support/blob/master/.github/ISSUE_TEMPLATE/reimbursement-template.md).