# Tickets remain open, cluttering UI

**URL:** <https://bisq.community/t/tickets-remain-open-cluttering-ui/6899>\
**Category:** Support\
**Created:** [January 10, 2019, 3:21pm UTC](https://bisq.community/t/tickets-remain-open-cluttering-ui/6899 "2019-01-10T15:21:39Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\
**Post date:** [January 12, 2019, 1:08am UTC](https://bisq.community/t/tickets-remain-open-cluttering-ui/6899/6 "2019-01-12T01:08:12Z")

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I suggest we contact the arbitrator here for the latest issue then, if he hasn’t responded for more than 24h. You should be able to find his onion address in the app.

Perhaps you should withdraw your funds from this account and switch to a new data directory. You can find more info on how to do this at  
[https://bisq.community/t/how-to-switch-to-a-new-data-directory/6753](https://bisq.community/t/how-to-switch-to-a-new-data-directory/6753)

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