# Trade Error Maker and TX Fee gone

**URL:** <https://bisq.community/t/trade-error-maker-and-tx-fee-gone/9294>\
**Category:** Support\
**Created:** [April 15, 2020, 7:03am UTC](https://bisq.community/t/trade-error-maker-and-tx-fee-gone/9294 "2020-04-15T07:03:34Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![toromane](https://bisq.community/letter_avatar/toromane/32/5_5575768a8748004e209b776fc1b2916d.png) [@toromane](https://bisq.community/u/toromane)\
**Post date:** [April 15, 2020, 7:03am UTC](https://bisq.community/t/trade-error-maker-and-tx-fee-gone/9294/1 "2020-04-15T07:03:34Z")

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I tried taking an offer to sell BTC twice with 2 different buyers and both times I ended up getting an error something like “connection error or buyer canceled” after the trade was funded. But I was never refunded the fees taken for taker and tx fee even though the trades never really started. Fee and tx fees for each transaction which was around 0.01btc were not refunded to me

I used bisq many times in the past and never experienced this issue. I’m on the latest version.

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [April 15, 2020, 7:14am UTC](https://bisq.community/t/trade-error-maker-and-tx-fee-gone/9294/2 "2020-04-15T07:14:57Z")

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Make your reimbursement request here:

> **[bisq-network/support](https://github.com/bisq-network/support/issues/)**
>
> s/

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<div class="post-metadata">

**Author:** ![toromane](https://bisq.community/letter_avatar/toromane/32/5_5575768a8748004e209b776fc1b2916d.png) [@toromane](https://bisq.community/u/toromane)\
**Post date:** [April 17, 2020, 7:50am UTC](https://bisq.community/t/trade-error-maker-and-tx-fee-gone/9294/3 "2020-04-17T07:50:22Z")

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I made a request there. How long does it take to get reimbursed?