# Trade ID 47921938 stuck in "wait for payment", but payment already received **URL:** \ **Category:** Support\ **Created:** [February 16, 2021, 7:26pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428 "2021-02-16T19:26:58Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![bisquisite](https://bisq.community/user_avatar/bisq.community/bisquisite/32/2823_2.png) [@bisquisite](https://bisq.community/u/bisquisite)\ **Post date:** [February 16, 2021, 7:26pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/1 "2021-02-16T19:26:58Z")
My Bisq client v1.5.6 on Windows 10 says “wait for payment” even though I (seller) have already received the fiat funds and the buyer confirmed in chat that he has clicked the button to indicate he started the payment. already has 186 confirmations. I have received the fiat funds from the buyer, and I want to move to the next step but my client doesn’t show the button for it. This appears to be a bug that was described and ostensibly fixed precisely one year ago: see [[issue #3905 on Github](https://github.com/bisq-network/bisq/issues/3905) ]. I have restarted the client. I did an SPV resync. Did not help. What can I try next? ---
**Author:** ![tieck](https://bisq.community/letter_avatar/tieck/32/6_22734026db12803ebb3e059622ac3534.png) [@tieck](https://bisq.community/u/tieck)\ **Post date:** [February 16, 2021, 8:00pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/2 "2021-02-16T20:00:25Z")
As far as I know this happens from time to time. The messaging about started payment etc. is not always reliable. Maybe you can ask the mediator for help. ---
**Author:** ![bisquisite](https://bisq.community/user_avatar/bisq.community/bisquisite/32/2823_2.png) [@bisquisite](https://bisq.community/u/bisquisite)\ **Post date:** [February 16, 2021, 8:19pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/3 "2021-02-16T20:19:23Z")
> [@tieck](#): > > The messaging about started payment etc. is not always reliable. So you’re saying this is a bug, and I should open a dispute even though I am not disputing the trade itself? I am not familiar with mediation in practice – the way I read [[how mediation works](https://docs.bisq.network/trading-rules#mediation) ] is that I can ask the mediator to force the deal through (according to its original contract; without changes). Is this correct? ---
**Author:** ![tieck](https://bisq.community/letter_avatar/tieck/32/6_22734026db12803ebb3e059622ac3534.png) [@tieck](https://bisq.community/u/tieck)\ **Post date:** [February 17, 2021, 3:31pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/4 "2021-02-17T15:31:16Z")
Yes, the mediator can propose a payout transaction that in your case would be the regular payout of a successful trade. This procedure is a workaround for the missed message. ---
**Author:** ![bisquisite](https://bisq.community/user_avatar/bisq.community/bisquisite/32/2823_2.png) [@bisquisite](https://bisq.community/u/bisquisite)\ **Post date:** [February 17, 2021, 6:48pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/5 "2021-02-17T18:48:44Z")
> [@tieck](#): > > in your case would be the regular payout of a successful trade I opened a ticket and requested it. Almost immediately, exactly this resolution was proposed and I accepted it. Now I just need to wait for the buyer to accept it too, and things will be as they should. Thank you for your guidance! ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [February 18, 2021, 8:25am UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/6 "2021-02-18T08:25:07Z")
> [@bisquisite](#): > > I am not familiar with mediation in practice – the way I read [[how mediation works](https://docs.bisq.network/trading-rules#mediation) ] is that I can ask the mediator to force the deal through (according to its original contract; without changes). Is this correct? Not exactly accurate. Mediators could suggest any payout, that both traders need to agree with as funds are temporary locked into a 2of2 multisig address. ---
**Author:** ![bisquisite](https://bisq.community/user_avatar/bisq.community/bisquisite/32/2823_2.png) [@bisquisite](https://bisq.community/u/bisquisite)\ **Post date:** [February 18, 2021, 10:16pm UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/7 "2021-02-18T22:16:25Z")
> [@MnM](#): > > both traders need to agree What happens when one party does not respond to the suggestion? ---
**Author:** ![Castor01](https://bisq.community/user_avatar/bisq.community/castor01/32/2964_2.png) [@Castor01](https://bisq.community/u/Castor01)\ **Post date:** [February 19, 2021, 3:52am UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/8 "2021-02-19T03:52:36Z")
His security deposit could be taken by the other trader. [https://bisq.wiki/Dispute\_resolution](https://bisq.wiki/Dispute_resolution) ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [February 19, 2021, 9:13am UTC](https://bisq.community/t/trade-id-47921938-stuck-in-wait-for-payment-but-payment-already-received/10428/9 "2021-02-19T09:13:58Z")
You can send funds to DAO address and start arbitration. A refund agent will investigate and refund you. It’s explained at next step on wiki, after mediation.