# Trade stuck in wait for blockchain confirmation **URL:** \ **Category:** Support\ **Created:** [March 4, 2019, 10:06pm UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169 "2019-03-04T22:06:40Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![liquidso](https://bisq.community/letter_avatar/liquidso/32/5_5575768a8748004e209b776fc1b2916d.png) [@liquidso](https://bisq.community/u/liquidso)\ **Post date:** [March 4, 2019, 10:06pm UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/1 "2019-03-04T22:06:40Z")
I see deposit transaction ID confirmed in Blockchain but not in bisq status. I’ve opened a support ticket but arbitrator is not responding. What happens if the arbitrator doesn’t response and the maximum period of a dispute days expires? ---
**Author:** ![donacid](https://bisq.community/letter_avatar/donacid/32/5_5575768a8748004e209b776fc1b2916d.png) [@donacid](https://bisq.community/u/donacid)\ **Post date:** [March 4, 2019, 10:09pm UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/2 "2019-03-04T22:09:52Z")
there’s no timer running once a ticket has been opened. so you simply have to wait until the arbitrator responds ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [March 5, 2019, 6:46am UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/3 "2019-03-05T06:46:21Z")
@liquidso Generally arbitrators answer in 24h/48h max. (otherwise means that there are issues with the messages propagation). Is your deposit transaction ID still not in the bisq status ? ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [March 5, 2019, 10:38am UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/4 "2019-03-05T10:38:02Z")
Yeah, if it’s been more than 24h, assume that there was a bug and state your arbitrator’s onion address on this forum. ---
**Author:** ![AJB](https://bisq.community/letter_avatar/ajb/32/5_5575768a8748004e209b776fc1b2916d.png) [@AJB](https://bisq.community/u/AJB)\ **Post date:** [March 5, 2019, 9:13pm UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/5 "2019-03-05T21:13:12Z")
Same thing ---
**Author:** ![liquidso](https://bisq.community/letter_avatar/liquidso/32/5_5575768a8748004e209b776fc1b2916d.png) [@liquidso](https://bisq.community/u/liquidso)\ **Post date:** [March 7, 2019, 4:23am UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/6 "2019-03-07T04:23:34Z")
@Homard It appears to be a bug. Arbitrator did respond and the support case was closed with Summary notes: The trade fee transactions did not lead to the deposit tx, so no deposit tx has been created. Is this mean, I’m just out of Maker and tx fee? ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [March 7, 2019, 6:47am UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/7 "2019-03-07T06:47:56Z")
@liquidso apart from the maker and tx fee, is the rest of your wallet/balance ok ? If you think you should be reimbursed, the procedure is to ask for reimbursement at [https://github.com/bisq-network/support/issues](https://github.com/bisq-network/support/issues). Look at the closed issues to see the format to use. ---
**Author:** ![liquidso](https://bisq.community/letter_avatar/liquidso/32/5_5575768a8748004e209b776fc1b2916d.png) [@liquidso](https://bisq.community/u/liquidso)\ **Post date:** [March 7, 2019, 8:44am UTC](https://bisq.community/t/trade-stuck-in-wait-for-blockchain-confirmation/7169/8 "2019-03-07T08:44:11Z")
@Homard Yes, wallet balance looks fine. Thanks for the link, just made a request for the maker fee reimbursement.