# Trade stuck!

**URL:** <https://bisq.community/t/trade-stuck/9679>\
**Category:** Support\
**Created:** [July 22, 2020, 11:49am UTC](https://bisq.community/t/trade-stuck/9679 "2020-07-22T11:49:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![uwawe](https://bisq.community/letter_avatar/uwawe/32/6_22734026db12803ebb3e059622ac3534.png) [@uwawe](https://bisq.community/u/uwawe)\
**Post date:** [July 22, 2020, 11:49am UTC](https://bisq.community/t/trade-stuck/9679/1 "2020-07-22T11:49:32Z")

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Hi

Buyer was unable to send funds to my bank account so I created a dispute.  
No reply from mediator (bisq knight) after 48 hours. I contacted him via keybase. He told me that he isnt the mediator for my trade.

Whats going on? Can someone resolve this please?

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [July 22, 2020, 2:58pm UTC](https://bisq.community/t/trade-stuck/9679/2 "2020-07-22T14:58:29Z")

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Hey, what’s the mediator’s onion address?

Did you check this wiki to determine who the correct mediator is?

[https://bisq.wiki/Finding\_your\_mediator](https://bisq.wiki/Finding_your_mediator)

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [July 22, 2020, 5:54pm UTC](https://bisq.community/t/trade-stuck/9679/4 "2020-07-22T17:54:47Z")

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Awesome! That might have been the issue. Report back if you don’t hear anything.