# Trades stuck in mediation and legacy arbitration

**URL:** <https://bisq.community/t/trades-stuck-in-mediation-and-legacy-arbitration/8933>\
**Category:** Support\
**Created:** [January 27, 2020, 1:09am UTC](https://bisq.community/t/trades-stuck-in-mediation-and-legacy-arbitration/8933 "2020-01-27T01:09:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hologram](https://bisq.community/letter_avatar/hologram/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hologram](https://bisq.community/u/Hologram)\
**Post date:** [January 27, 2020, 1:09am UTC](https://bisq.community/t/trades-stuck-in-mediation-and-legacy-arbitration/8933/1 "2020-01-27T01:09:32Z")

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I have several trades stuck, one in mediation 22 august 2019.  
In legacy arbitration field there is 1 trade from 16 april 2019 stuck, 1 trade from 21 august 2019 stuck, and lastly 4 trades from 22 august 2019 that are stuck.

So, what do I do now?

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**Author:** ![Hologram](https://bisq.community/letter_avatar/hologram/32/5_5575768a8748004e209b776fc1b2916d.png) [@Hologram](https://bisq.community/u/Hologram)\
**Post date:** [January 27, 2020, 5:12pm UTC](https://bisq.community/t/trades-stuck-in-mediation-and-legacy-arbitration/8933/3 "2020-01-27T17:12:00Z")

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What scam? The trades are months old, I believe the mediator/arbitrator has abandoned the tickets. I can not finalize the orders, all I can do is open a support ticket, which is where I am stuck. Bisq sends me warnings every time I sign in and telling me I have locked funds from a failed trade, and tells me to open a support ticket. In those tickets chats, I can not write anything, every message I send doesn’t get registered in the box.

For the only trade I can choose to finalize the order, when done so, I recieve another type of error message. “An error occured at task” "To help us improve the software please report this bug by opening a new issue at [github.com/bisq-network/bisq/issues](http://github.com/bisq-network/bisq/issues).

These are all stuck in multisig,and now I want this solved

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [January 31, 2020, 4:41pm UTC](https://bisq.community/t/trades-stuck-in-mediation-and-legacy-arbitration/8933/5 "2020-01-31T16:41:50Z")

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Go to Keybase Bisq #support group to talk with mediators.