# Transactions are failing and eventually moving to failed tab **URL:** \ **Category:** Support\ **Created:** [April 18, 2020, 7:24am UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309 "2020-04-18T07:24:09Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![ep.sys](https://bisq.community/letter_avatar/ep.sys/32/5_5575768a8748004e209b776fc1b2916d.png) [@ep.sys](https://bisq.community/u/ep.sys)\ **Post date:** [April 18, 2020, 7:24am UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/1 "2020-04-18T07:24:09Z")
Hello, All my transactions are failing because of invalid deposit transactions. Get support button does nothing. Using bisq 1.3.1 which has just been working fine until now. Am the maker. Have done SPV resync as advised. One of my trading peer sent me his error message: An error occurred at task: BuyerVerifiesPreparedDelayedPayoutTx Donation address is invalid. thanks a lot EDIT: solved the issue by switching to a new data directory. [How to switch to a new data directory](https://bisq.community/t/how-to-switch-to-a-new-data-directory/7583) ---
**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\ **Post date:** [April 18, 2020, 1:03pm UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/2 "2020-04-18T13:03:05Z")
Hi, there’s a [pre-release version 1.3.2](https://github.com/bisq-network/bisq/releases) that you could try to un-fail these trades. Once you’d downloaded it you would go to FAILED TRADES and press ctrl+y to un-fail the trade. There are some kinks to be worked out and hopefully with this new release this issue will stop happening. ---
**Author:** ![gitman23](https://bisq.community/letter_avatar/gitman23/32/5_5575768a8748004e209b776fc1b2916d.png) [@gitman23](https://bisq.community/u/gitman23)\ **Post date:** [April 19, 2020, 12:13pm UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/3 "2020-04-19T12:13:40Z")
Tried the v1.3.2. Getting “The trade cannot be completed. Deposit transaction is Zero” when using CTRL-Y. Asked already for reimbursement of the deposits. Anyway I saw that the new version brings a lot of other improvements. Thanks for your work! ---
**Author:** ![ep.sys](https://bisq.community/letter_avatar/ep.sys/32/5_5575768a8748004e209b776fc1b2916d.png) [@ep.sys](https://bisq.community/u/ep.sys)\ **Post date:** [April 19, 2020, 1:11pm UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/4 "2020-04-19T13:11:24Z")
samething here, unfailing trade does not work for me on 1.3.2. Have 3 failed trades in a row now. Bisq is broken as far as am concerned ☹ ---
**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\ **Post date:** [April 19, 2020, 3:22pm UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/6 "2020-04-19T15:22:15Z")
Please see > [@Troubleshoot failed trades](https://bisq.community/t/troubleshoot-failed-trades/9315): > > If one of your trades went to the FAILED TRADES tab, please go there and click the little ‘i’ icon next to the trade Id Normally the details of the trade should show links to the following on-chain transactions: Maker fee transaction ID Taker fee transaction ID Deposit transaction ID Payout transaction ID If your trade is on the FAILED TRADES tab we can assume that it hasn’t a valid Payout transaction ID. Valid Deposit transaction ID If it has a Deposit transaction ID … ---
**Author:** ![Borque](https://bisq.community/letter_avatar/borque/32/5_5575768a8748004e209b776fc1b2916d.png) [@Borque](https://bisq.community/u/Borque)\ **Post date:** [February 8, 2021, 4:06am UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/7 "2021-02-08T04:06:45Z")
I’m in a similar situation. A trade failed and the only valid transaction is the Maker Fee Transaction ID is valid and confirmed. Does that look like I lost my deposit? ---
**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\ **Post date:** [February 8, 2021, 9:02am UTC](https://bisq.community/t/transactions-are-failing-and-eventually-moving-to-failed-tab/9309/8 "2021-02-08T09:02:19Z")
@Borque Read this [Failed trades and deposit tx not confirmed troubleshoot (v1.5.4)](https://bisq.community/t/failed-trades-and-deposit-tx-not-confirmed-troubleshoot-v1-5-4/10223/1) and ask at Keybase support channel if you still have doubts.