# Tried creating 2 offers to buy BTC both timed out and got charged the fee

**URL:** <https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015>\
**Category:** Support\
**Created:** [December 23, 2017, 4:20pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015 "2017-12-23T16:20:54Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Amarante24](https://bisq.community/letter_avatar/amarante24/32/5_5575768a8748004e209b776fc1b2916d.png) [@Amarante24](https://bisq.community/u/Amarante24)\
**Post date:** [December 23, 2017, 4:20pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015/1 "2017-12-23T16:20:54Z")

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Hello so yeah the problem is basically in the title. Both times I tried creating the offer to buy BTC for Euros the offer timed out and I got charged a fee but no offer appears.! It’s the 2 top ones. Sem Título|690x423

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 23, 2017, 7:40pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015/2 "2017-12-23T19:40:40Z")

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Do you have the latest version installed (0.6.2)? If not please update. Otherwise please send me the log file (Account/backup - button to open the log) by PM.

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**Author:** ![Amarante24](https://bisq.community/letter_avatar/amarante24/32/5_5575768a8748004e209b776fc1b2916d.png) [@Amarante24](https://bisq.community/u/Amarante24)\
**Post date:** [December 25, 2017, 1:17pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015/3 "2017-12-25T13:17:07Z")

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Hi! I sent you a PM detailing some things. Just a quick question and this might sound stupid but how do I send you the log by PM? I see an option to upload files but it only lets me upload image extension files. And I think sending you the entire log by written message would be too messy, can you explain it to me?

Also because half of the coins vanished due to this bug I moved the other half back into my wallet offline, does that affect anything? I just freaked out and didn’t want those other coins to just disappear aswell.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [December 30, 2017, 2:01pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015/4 "2017-12-30T14:01:44Z")

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If you have moved the funds you cannot have offers open but beside that all is fine. No worry no money lost ever in Bisq. Please PM @cbeams regarding the lost fee.

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**Author:** ![cbeams](https://bisq.community/user_avatar/bisq.community/cbeams/32/3396_2.png) [@cbeams](https://bisq.community/u/cbeams)\
**Post date:** [December 30, 2017, 6:23pm UTC](https://bisq.community/t/tried-creating-2-offers-to-buy-btc-both-timed-out-and-got-charged-the-fee/4015/5 "2017-12-30T18:23:47Z")

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I’m sending you a PM about this now, @Amarante24