# Trying to backup getting error every time

**URL:** <https://bisq.community/t/trying-to-backup-getting-error-every-time/10027>\
**Category:** Uncategorized\
**Created:** [December 5, 2020, 2:18am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027 "2020-12-05T02:18:56Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Mudbone](https://bisq.community/letter_avatar/mudbone/32/6_22734026db12803ebb3e059622ac3534.png) [@Mudbone](https://bisq.community/u/Mudbone)\
**Post date:** [December 5, 2020, 2:18am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/1 "2020-12-05T02:18:56Z")

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On multiple machines using the version the backup was running on 1.4.2 and replacing the bisq\_BTC.wallet deleting spv chain

I always get the error com.google.protobuf.InvalidProtocolBufferException: Protocol message contained invalid tag (zero)

Just trying to retrieve my poor neglected coins

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [December 7, 2020, 7:44am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/2 "2020-12-07T07:44:18Z")

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I don’t think replacing this file is the correct way to backup.

> **[Backing up application data - Bisq Wiki](https://bisq.wiki/Backing_up_application_data)**

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**Author:** ![Bayernator](https://bisq.community/user_avatar/bisq.community/bayernator/32/2515_2.png) [@Bayernator](https://bisq.community/u/Bayernator)\
**Post date:** [December 8, 2020, 4:20pm UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/3 "2020-12-08T16:20:05Z")

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Backups can be a little tricky you’re best to follow the wiki that @MnM posted. simply replacing files can cause corruption especially going from 1.4.2 to 1.5

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**Author:** ![Mudbone](https://bisq.community/letter_avatar/mudbone/32/6_22734026db12803ebb3e059622ac3534.png) [@Mudbone](https://bisq.community/u/Mudbone)\
**Post date:** [December 22, 2020, 5:39am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/4 "2020-12-22T05:39:21Z")

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Im trying to backup on 1.4.2 I delete the Bisq folder inside the roaming and replace with the backup file?? I dont have the directory of the version that was running only the backup file

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [December 22, 2020, 7:18am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/5 "2020-12-22T07:18:13Z")

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The backup file should work on that version, or 1.5.1

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<div class="post-metadata">

**Author:** ![Mudbone](https://bisq.community/letter_avatar/mudbone/32/6_22734026db12803ebb3e059622ac3534.png) [@Mudbone](https://bisq.community/u/Mudbone)\
**Post date:** [December 25, 2020, 5:33am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/6 "2020-12-25T05:33:43Z")

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All I have is the .Backup file, this will work when placed in the Roaming directory??

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [December 25, 2020, 11:04am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/7 "2020-12-25T11:04:46Z")

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I don’t know, having a full backup is the best way to backup, changing specific directories is a risky method that should only be done under your own risk or if a dev requires it.

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<div class="post-metadata">

**Author:** ![Mudbone](https://bisq.community/letter_avatar/mudbone/32/6_22734026db12803ebb3e059622ac3534.png) [@Mudbone](https://bisq.community/u/Mudbone)\
**Post date:** [December 26, 2020, 7:25am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/9 "2020-12-26T07:25:52Z")

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Ill pay whoever $200 to recover the coin from the .backup

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [December 26, 2020, 11:08am UTC](https://bisq.community/t/trying-to-backup-getting-error-every-time/10027/10 "2020-12-26T11:08:01Z")

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Don’t you have a full backup or the seed available?  
If you don’t, you can go to Keybase and ask for support there, I don’t think that paying 200USD will be necessary.