# Unable to connect to tor

**URL:** <https://bisq.community/t/unable-to-connect-to-tor/9467>\
**Category:** Support\
**Created:** [May 23, 2020, 1:21am UTC](https://bisq.community/t/unable-to-connect-to-tor/9467 "2020-05-23T01:21:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![overflow](https://bisq.community/letter_avatar/overflow/32/6_22734026db12803ebb3e059622ac3534.png) [@overflow](https://bisq.community/u/overflow)\
**Post date:** [May 23, 2020, 1:21am UTC](https://bisq.community/t/unable-to-connect-to-tor/9467/1 "2020-05-23T01:21:13Z")

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Every time

 ![Screenshot from 2020-05-22 20-13-19](https://bisq.community/uploads/default/original/2X/1/19ef10abd204500ab6ebb5672b369c9bfbd62bf9.png) I start bisq it gets stuck at the connecting to tor screen I’ve tried bridges and deleting tor files but still no luck

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**Author:** ![DrFredPhD](https://bisq.community/letter_avatar/drfredphd/32/6_22734026db12803ebb3e059622ac3534.png) [@DrFredPhD](https://bisq.community/u/DrFredPhD)\
**Post date:** [May 29, 2020, 9:57am UTC](https://bisq.community/t/unable-to-connect-to-tor/9467/2 "2020-05-29T09:57:57Z")

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Are you in a country where tor is restricted? Or know if your ISP tries to restrict tor? What version of bisq is that? Your splash screen is different to mine, but maybe it’s the default for linux.

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [June 1, 2020, 8:03am UTC](https://bisq.community/t/unable-to-connect-to-tor/9467/3 "2020-06-01T08:03:20Z")

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I think you’re using a very old Bisq version (one that is not backwards compatible) and that’s why you can’t get it to start.  
If you don’t have sensitive data, uninstall and install from 0. If you do, proceed to backup the Bisq folder and install last version.