# Unable to locate my deposit

**URL:** <https://bisq.community/t/unable-to-locate-my-deposit/9301>\
**Category:** Support\
**Created:** [April 16, 2020, 6:26pm UTC](https://bisq.community/t/unable-to-locate-my-deposit/9301 "2020-04-16T18:26:19Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![scapegoat](https://bisq.community/letter_avatar/scapegoat/32/5_5575768a8748004e209b776fc1b2916d.png) [@scapegoat](https://bisq.community/u/scapegoat)\
**Post date:** [April 16, 2020, 6:26pm UTC](https://bisq.community/t/unable-to-locate-my-deposit/9301/1 "2020-04-16T18:26:19Z")

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Hi  
I am a little new to bisq.  
I bought bitcoin at the end of February.  
I have recently checked bisq and realised that i cant locate my deposit.  
There is zero funds in my trade wallet.

Could this be stuck in multisig?

I think this is the multisig deposit transaction id 0999b3e17040601c063b3fed55b580a5c287bd03efb01c3a234e1456986129dc

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [April 17, 2020, 10:30am UTC](https://bisq.community/t/unable-to-locate-my-deposit/9301/2 "2020-04-17T10:30:38Z")

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Hi, well looking at that transaction, the funds were moved in the same day.

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<div class="post-metadata">

**Author:** ![scapegoat](https://bisq.community/letter_avatar/scapegoat/32/5_5575768a8748004e209b776fc1b2916d.png) [@scapegoat](https://bisq.community/u/scapegoat)\
**Post date:** [April 17, 2020, 4:50pm UTC](https://bisq.community/t/unable-to-locate-my-deposit/9301/3 "2020-04-17T16:50:41Z")

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thanks for reply huey.

what does that mean that they were moved the same day? does that mean i have lost my deposit?

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [April 18, 2020, 1:04pm UTC](https://bisq.community/t/unable-to-locate-my-deposit/9301/4 "2020-04-18T13:04:25Z")

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I don’t know, you can DM for a more private conversation. But looking at the chain you can see that the coins moved the same day. I don’t know if you control those keys or not?