# Uninstall and Reinstall On Mac Book

**URL:** <https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154>\
**Category:** Support\
**Created:** [March 26, 2020, 7:04pm UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154 "2020-03-26T19:04:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Gman222](https://bisq.community/letter_avatar/gman222/32/6_22734026db12803ebb3e059622ac3534.png) [@Gman222](https://bisq.community/u/Gman222)\
**Post date:** [March 26, 2020, 7:04pm UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154/1 "2020-03-26T19:04:50Z")

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Hi all

I installed Bisq ages ago on my MacBook but never used it.

Want to use it now but…silly me…can’t remember my password and seed phrase.

Wanted to uninstall it and then reinstall it from fresh.

I have removed it from applications and emptied trash for Bisq and Tor, re-installed, restarted but am still getting asked for password or seedphrase…help me!!!

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**Author:** ![DrFredPhD](https://bisq.community/letter_avatar/drfredphd/32/6_22734026db12803ebb3e059622ac3534.png) [@DrFredPhD](https://bisq.community/u/DrFredPhD)\
**Post date:** [March 27, 2020, 9:13am UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154/2 "2020-03-27T09:13:52Z")

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Remove the bisq data directory. Not sure of the default location on OS X, hopefully there were no funds in your bisq wallet as without the wallet password or seed you will not be able to recover them

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/6_22734026db12803ebb3e059622ac3534.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [March 27, 2020, 12:46pm UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154/3 "2020-03-27T12:46:25Z")

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First of all, save the following folder somewhere safe:

macOS: `/Users/<username>/Library/Application Support/Bisq`

If you didn’t have any funds do follow @DrFredPhD 's advice.

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**Author:** ![Gman222](https://bisq.community/letter_avatar/gman222/32/6_22734026db12803ebb3e059622ac3534.png) [@Gman222](https://bisq.community/u/Gman222)\
**Post date:** [March 27, 2020, 4:28pm UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154/4 "2020-03-27T16:28:50Z")

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Hey Doc

I have removed everything associated with bisq. shut down and restarted machine…re-installed and then run bisq…same thing!

Keeps prompting me for password or seed phrase…no other option

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**Author:** ![DrFredPhD](https://bisq.community/letter_avatar/drfredphd/32/6_22734026db12803ebb3e059622ac3534.png) [@DrFredPhD](https://bisq.community/u/DrFredPhD)\
**Post date:** [March 28, 2020, 7:39am UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154/5 "2020-03-28T07:39:11Z")

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You removed the directory mentioned above by huey? Actually he’s right, best practise would be to move it somewhere else, or rename it.

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**Author:** ![Jota\_PV](https://bisq.community/letter_avatar/jota_pv/32/6_22734026db12803ebb3e059622ac3534.png) [@Jota\_PV](https://bisq.community/u/Jota_PV)\
**Post date:** [June 23, 2020, 8:54pm UTC](https://bisq.community/t/uninstall-and-reinstall-on-mac-book/9154/6 "2020-06-23T20:54:09Z")

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I uninstall with IObit Uninstaller. That’s all OK on Windows 10.