# (Update-Solved) Withdrawal from Bisq issues: money withdrawn, transaction not posted on chain! **URL:** \ **Category:** Support\ **Created:** [June 15, 2018, 5:27pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663 "2018-06-15T17:27:11Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Noah](https://bisq.community/letter_avatar/noah/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noah](https://bisq.community/u/Noah)\ **Post date:** [June 15, 2018, 5:27pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/1 "2018-06-15T17:27:12Z")
Hi, I had issues withdrawing funds from Bisq today to my address. When I submitted withdrawal, the money was taken from my wallet (seen in “Available Balance”) but the Transaction is not posted on blockchain (there are of course no confirmations either). I don’t think Mempool is the issue - it was it its lowest point in a week. when transfer was initiated. What can I do? Thanks. ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 15, 2018, 5:29pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/2 "2018-06-15T17:29:11Z")
at which exact moment did you initiate the transfer ? ---
**Author:** ![Noah](https://bisq.community/letter_avatar/noah/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noah](https://bisq.community/u/Noah)\ **Post date:** [June 15, 2018, 5:29pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/3 "2018-06-15T17:29:38Z")
1:12:27 pm ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 15, 2018, 5:30pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/4 "2018-06-15T17:30:58Z")
so you mean today ? Would you mention the BTC addresses also ? emitter and receiver. (If you don’t want, please don’t do it !) ---
**Author:** ![Noah](https://bisq.community/letter_avatar/noah/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noah](https://bisq.community/u/Noah)\ **Post date:** [June 15, 2018, 5:31pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/5 "2018-06-15T17:31:53Z")
Yes today. (other req. prefer not to say) Transaction is not posted on the chain at all. Would “Delete SPV file and resync” work or do I risk loosing funds that way? ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 15, 2018, 5:39pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/6 "2018-06-15T17:39:09Z")
For what I see here, there was a peak in the mempool exactly at those hours [https://jochen-hoenicke.de/queue/#1,24h](https://jochen-hoenicke.de/queue/#1,24h) … so I presume the best thing is to be patient. Did you look both addresses on the blockchain, emitter and receiver ? I would assume your money is either on one address, either on the other. Is this the case ? ---
**Author:** ![Noah](https://bisq.community/letter_avatar/noah/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noah](https://bisq.community/u/Noah)\ **Post date:** [June 15, 2018, 5:46pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/7 "2018-06-15T17:46:39Z")
Does mempool include posted and UNconfirmed transactions OR Does it also include UNposted and UNconfirmed TXs as well? I thought mempool refers only to transactions that were posted but not confirmed yet… Also, I may be missing something but the snapshot shows lowest mempool at the time. ![21%20PM](https://bisq.community/uploads/default/original/2X/3/37618d9fb5c8814133d5504821dc6f2d2619b74c.jpg) ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [June 15, 2018, 6:07pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/8 "2018-06-15T18:07:59Z")
Sorry, my bad, I did read 1.12 AM. ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [June 15, 2018, 6:49pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/9 "2018-06-15T18:49:22Z")
When block explorers don’t show a transaction we can probably safely assume that the problem was in Bisq and that the transaction was never published, so it almost certainly isn’t because of the congestion on the Bitcoin network. You never risk losing funds in Bisq as long as you have your seed words. Only when you have open trades (not offers, but actual ongoing trades) your funds are not in your wallet so in those cases you need to contact the arbitrator (over the forum for example). So deleting the SPV chain file should be a safe operation. You can also try using an emergency wallet tool with alt+e and withdraw your funds. Either way, nothing to worry about. Your seed words can actually always be imported into a wallet such as Electrum and you can access your bitcoins that way. BTC don’t really get lost in Bisq. ---
**Author:** ![Noah](https://bisq.community/letter_avatar/noah/32/5_5575768a8748004e209b776fc1b2916d.png) [@Noah](https://bisq.community/u/Noah)\ **Post date:** [June 15, 2018, 6:59pm UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/10 "2018-06-15T18:59:02Z")
Ok. I’ll try deleting SPV chain. Alt-E doesn’t work since the “Available balance” and amount available for retrieval already show the lower amount (as if transfer was successful). Update: Deleting SPV chain worked ---
**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\ **Post date:** [June 16, 2018, 9:03am UTC](https://bisq.community/t/update-solved-withdrawal-from-bisq-issues-money-withdrawn-transaction-not-posted-on-chain/5663/11 "2018-06-16T09:03:08Z")
Try different block explorers. There is no guarantee that a unconfirmed tx shows up in a explorer and some like blockchain.info does not show txs with op-return. If it continues to not show up delete the spv file and resync.