Update version error

I have an old version (1.9.2) in my computer.
I’am trying to update the version to the latest (1.9.9) following all the steps in the webpage but the system is asking me for a folder containing the installation package ‘main.msi’ but I have not this file in my computer nor I can’t find it anywhere.
Then the installation program say “The older version of Bisq cannot be removed. Contact your technical support group”
Could you help me with this issue?
Thanks in advance.
BR,

What OS are you using?

main.msi seems to be windows.

Windows 10, as MnM said.

I would do the following:

1, Backup Bisq data directory: Backing up application data - Bisq Wiki
2. Uninstall Bisq using add or remove programs.
3. reinstall the new Bisq version from Bisq Downloads ‹ Bisq - A decentralized bitcoin exchange network
4. Restore you previous data directory Restoring application data - Bisq Wiki

1 Like

Thanks for the help.
I finally need to download a windows troubleshooter, so I can finally uninstall the program (without the main.msi I cannot upgrade or uninstall).
I created the backup but was not necessary (my account was there).
I expected to backup my account, it’s ok in this way?
Thanks for the help! :new_moon_with_face:

1 Like

Glad it is all sorted.

Yes the uninstall likely only removed the program files but left the data directory.

You can check your payment methods are all in place and you can see your previous trades in Portfolio > History