# Updated bisq now funds are gone?

**URL:** <https://bisq.community/t/updated-bisq-now-funds-are-gone/12661>\
**Category:** Support\
**Created:** [February 21, 2025, 11:43pm UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661 "2025-02-21T23:43:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ehahhsh](https://bisq.community/letter_avatar/ehahhsh/32/5_5575768a8748004e209b776fc1b2916d.png) [@ehahhsh](https://bisq.community/u/ehahhsh)\
**Post date:** [February 21, 2025, 11:43pm UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661/1 "2025-02-21T23:43:10Z")

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Hi so sorry for stupid question but I’m freaking out…

Updated the program and now it’s showing my balance is 0 and no transaction History

In my portfolio I can still see a history however…

This hasn’t happened previously.

Worried I just did something really stupid

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**Author:** ![ehahhsh](https://bisq.community/letter_avatar/ehahhsh/32/5_5575768a8748004e209b776fc1b2916d.png) [@ehahhsh](https://bisq.community/u/ehahhsh)\
**Post date:** [February 22, 2025, 12:05am UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661/2 "2025-02-22T00:05:28Z")

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Have backup wallet files. Sounds like I can use that to restore?

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [February 22, 2025, 7:30am UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661/3 "2025-02-22T07:30:38Z")

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How did you update? Updating bisq has never made users lose funds.  
Bisq data and user data is separated.  
Make sure the wallet is up to date (not synchronizing).

Having a backup and wallet seed will make you feel better in cases like this.

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**Author:** ![ehahhsh](https://bisq.community/letter_avatar/ehahhsh/32/5_5575768a8748004e209b776fc1b2916d.png) [@ehahhsh](https://bisq.community/u/ehahhsh)\
**Post date:** [February 25, 2025, 8:55am UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661/4 "2025-02-25T08:55:41Z")

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I updated it through bisq like normal.

Never had this happen before but when I open it, brand new wallet.

Have the wallet backup files but can’t figure out how to restore from them

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**Author:** ![ehahhsh](https://bisq.community/letter_avatar/ehahhsh/32/5_5575768a8748004e209b776fc1b2916d.png) [@ehahhsh](https://bisq.community/u/ehahhsh)\
**Post date:** [February 25, 2025, 8:56am UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661/5 "2025-02-25T08:56:50Z")

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If anyone has any advice I would really appreciate it

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**Author:** ![MnM](https://bisq.community/user_avatar/bisq.community/mnm/32/257_2.png) [@MnM](https://bisq.community/u/MnM)\
**Post date:** [February 25, 2025, 9:15am UTC](https://bisq.community/t/updated-bisq-now-funds-are-gone/12661/6 "2025-02-25T09:15:00Z")

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Make backups of what you have now. This is how to restore from a backup. You’ll lose the trading data since the time of the backup, but get the wallet and old trade data.

[https://bisq.wiki/Restoring\_application\_data](https://bisq.wiki/Restoring_application_data)

For more detailed support, use bisq.chat through matrix.