# URGENT: Certain banks banned until further notice

**URL:** <https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420>\
**Category:** Support\
**Created:** [April 18, 2019, 4:35pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420 "2019-04-18T16:35:01Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Habla](https://bisq.community/letter_avatar/habla/32/5_5575768a8748004e209b776fc1b2916d.png) [@Habla](https://bisq.community/u/Habla)\
**Post date:** [April 24, 2019, 1:10pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/22 "2019-04-24T13:10:24Z")

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Are you able to take offers anyway or do you get an error all the time ?

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**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [April 24, 2019, 1:11pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/23 "2019-04-24T13:11:12Z")

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@Habla @alerti  
see issue [https://github.com/bisq-network/bisq/issues/2773](https://github.com/bisq-network/bisq/issues/2773) and if your issue resembles ?  
If yes, please add a comment to this issue and send properly (by uploading) the relevant part of your logfile.  
This will help the devs to understand what happens.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 25, 2019, 2:11am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/24 "2019-04-25T02:11:46Z")

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Which payment method? We blocked certain regions so if you take such an offer it might be the reason for the timeout. With next release we add more protection and once most users have updated we can release the ban.

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**Author:** ![Habla](https://bisq.community/letter_avatar/habla/32/5_5575768a8748004e209b776fc1b2916d.png) [@Habla](https://bisq.community/u/Habla)\
**Post date:** [April 25, 2019, 2:39am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/25 "2019-04-25T02:39:49Z")

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SEPA .  
my address cvm75lb3u46elysa.onion:9999

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 26, 2019, 4:15am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/27 "2019-04-26T04:15:28Z")

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Which payment method do you use? SEPA? Which country is your bank?

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**Author:** ![sydolk](https://bisq.community/letter_avatar/sydolk/32/5_5575768a8748004e209b776fc1b2916d.png) [@sydolk](https://bisq.community/u/sydolk)\
**Post date:** [April 26, 2019, 4:28am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/28 "2019-04-26T04:28:54Z")

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I have a question since I haven’t bought on bisq yet but wanted to buy some BTC today actually.  
Is N26 banned? I have read couple bans happened or account closes?  
Is there maybe a way to negotiate price with trader before making the trade?

BEcause right now it seems for me there are only 3 SEPA offers available which charge 10% each and I am interested in buying all 3 offers, but would like to as the trade maybe for discount if I take all.

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**Author:** ![Habla](https://bisq.community/letter_avatar/habla/32/5_5575768a8748004e209b776fc1b2916d.png) [@Habla](https://bisq.community/u/Habla)\
**Post date:** [April 26, 2019, 4:35am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/29 "2019-04-26T04:35:08Z")

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Yes SEPA with DE IBAN (Transferwise)

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**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\
**Post date:** [April 26, 2019, 5:40am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/30 "2019-04-26T05:40:38Z")

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> [@sydolk](#):
>
> I have a question since I haven’t bought on bisq yet but wanted to buy some BTC today actually.  
> Is N26 banned? I have read couple bans happened or account closes?  
> Is there maybe a way to negotiate price with trader before making the trade?

1/ ~~Afaik N26 is not banned by Bisq.~~ See Manfred’s post below.  
N26 on its side apparently bans user’s account if they suspect crypto trading. So be careful with that.

2/ There is no way to negotiate first in the appli itself.

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**Author:** ![Harry](https://bisq.community/letter_avatar/harry/32/5_5575768a8748004e209b776fc1b2916d.png) [@Harry](https://bisq.community/u/Harry)\
**Post date:** [April 26, 2019, 1:17pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/31 "2019-04-26T13:17:49Z")

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Hey,

I’m one of the scammed persons. Would like to share thoughts. How did you guys react? My lawyer consults me to not send back the money since I first refused the chargeback and since I’m having a legal trade contract, fulfilled legally on my end.

The issue is between the other victim and it’s bank and transferring money back now could make thinks more complicated than they are.

Any thoughts?

Peace

PS: Since I might have to deal with authorities soon, it would be great to have a handy printable Version of the trade contract. I can’t find an option for that. But I(and probably others) will surely need that.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 26, 2019, 9:51pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/32 "2019-04-26T21:51:17Z")

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> [@Homard](#):
>
> 1/ Afaik N26 is not banned by Bisq. It’s N26 which apparently bans user’s account if they suspect crypto trading. So be careful with that.

Wrong. It falls into the region where we have banned SEPA trades until there is more protection out.

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**Author:** ![tieck](https://bisq.community/letter_avatar/tieck/32/5_5575768a8748004e209b776fc1b2916d.png) [@tieck](https://bisq.community/u/tieck)\
**Post date:** [April 27, 2019, 2:28pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/33 "2019-04-27T14:28:49Z")

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What country and banks are currently blocked?

I wanted to take an SEPA offer today from an Account (\>1 year old) from Germany and got an

```
An error occurred at task: CheckIfPeerIsBanned
Other trader is banned by his trading account data.
paymentAccountPayload=SEPA - Account owner full name: xxxxxx Country of bank: DE
banFilter=PaymentAccountFilter(paymentMethodId=SEPA, getMethodName=getCountryCode, value=DE)

```

It was none of the banks mention in this post: [Buyer made a chargeback (SEPA)](https://bisq.community/t/buyer-made-a-chargeback-sepa/7378/19)

Is whole Germany banned?

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<div class="post-metadata">

**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 27, 2019, 4:28pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/35 "2019-04-27T16:28:30Z")

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Please open a dispute and the arbitrator will guide you through the process. If the account was old then it is likely not the scammer and the trade can be completed via arbitration.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 27, 2019, 4:29pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/36 "2019-04-27T16:29:58Z")

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> [@tieck](#):
>
> Is whole Germany banned?

We prefer to not give too much details to not give hints to the scammer.

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**Author:** ![mini](https://bisq.community/letter_avatar/mini/32/5_5575768a8748004e209b776fc1b2916d.png) [@mini](https://bisq.community/u/mini)\
**Post date:** [April 27, 2019, 6:24pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/37 "2019-04-27T18:24:46Z")

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Trying to sell BC I get various error messages as stated above by user tiek:

> [@tieck](#):
>
> An error occurred at task: CheckIfPeerIsBanned Other trader is banned by his trading account data. paymentAccountPayload=SEPA … and so on…

How should I proceed?  
Should I cancel my offers for the time being?  
I do not really understand whats going on.

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**Author:** ![sydolk](https://bisq.community/letter_avatar/sydolk/32/5_5575768a8748004e209b776fc1b2916d.png) [@sydolk](https://bisq.community/u/sydolk)\
**Post date:** [April 27, 2019, 7:23pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/38 "2019-04-27T19:23:01Z")

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It would have been nice of you to at least block those banks then from the trading procedure if they are banned anyway.

I started a trade for SEPA to buy BTC. I sent the SEPA from my N26 bank account and my trade got locked  
and dispute was opened and the arbitrator ist just gibing me very shady 1 sentence responses. I had to figure out about myself what the situation actually is and now I have no Idea how this will proceeds and whats going on. The other party has my Fiat for almost 2 weeks now and the BTC are still locked and I dont know whats really going on.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 27, 2019, 8:36pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/39 "2019-04-27T20:36:29Z")

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@mini You can leave your offers,. The taker who tried to take your offers is on the ban list. Might be the scammer or a false positive but keeps you safe. What country is your bank?

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 27, 2019, 8:39pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/40 "2019-04-27T20:39:57Z")

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@sydolk Certain data is only known when a trade process starts so we cannot ban the offers directly. For those cases where we can we do that. What is your banks country?  
You can read in the Forum posts about the situation. Which arbitrator did you refer to? What is your trade ID? We keep suspicious trades locked for a few weeks to avoid more damage from chargebacks (if a chargeback happen the BTC is not released). Please check if you have trades with any of the banned onion addresses and if so PM all he trade details (screenshot + json).

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**Author:** ![mini](https://bisq.community/letter_avatar/mini/32/5_5575768a8748004e209b776fc1b2916d.png) [@mini](https://bisq.community/u/mini)\
**Post date:** [April 27, 2019, 9:58pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/41 "2019-04-27T21:58:12Z")

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@ManfredKarrer  
my bank id DE (I am seller of BC)  
Meanwhile I canceld all my offers.  
Things are getting to unpredictable.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 28, 2019, 4:49am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/42 "2019-04-28T04:49:20Z")

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Yes atm fiat trading is heavily disrupted by that scammer. With the next release we get back to normal…

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**Author:** ![tieck](https://bisq.community/letter_avatar/tieck/32/5_5575768a8748004e209b776fc1b2916d.png) [@tieck](https://bisq.community/u/tieck)\
**Post date:** [April 28, 2019, 8:39am UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/43 "2019-04-28T08:39:38Z")

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@ManfredKarrer Thanks for your answer.

The trade mentioned is listed in the tab _failed_.

Either the _taker and tx fee_ nor the _multisig deposit tx_ have been published.

Reading the other thread [Trade stuck before step 1](https://bisq.community/t/trade-stuck-before-step-1/7245/6) I assume that this trade has definitely failed and nothing can be done about it anymore.

[Previous page](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420.md?page=1)

[Next page](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420.md?page=3)
