# URGENT: Certain banks banned until further notice

**URL:** <https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420>\
**Category:** Support\
**Created:** [April 18, 2019, 4:35pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420 "2019-04-18T16:35:01Z")\
**Posts on this page:** 1\
**Showing post:** 48

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**Author:** ![CBA](https://bisq.community/letter_avatar/cba/32/5_5575768a8748004e209b776fc1b2916d.png) [@CBA](https://bisq.community/u/CBA)\
**Post date:** [April 28, 2019, 5:40pm UTC](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420/48 "2019-04-28T17:40:17Z")

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I’m very sorry to raise my issue again here, but in the other thread ([Trade stuck before step 1 - #29 by alexej996](https://bisq.community/t/trade-stuck-before-step-1/7245/29)) nobody seems to fully read and understand the problem:

> **It is impossible to open a dispute from within the application, because:**

> **Pressing crtl+o opens a window, but when I click the button “Open Support Ticket” the window closes and nothing happens.**

Are you aware of this bug?

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_[View the full topic](https://bisq.community/t/urgent-certain-banks-banned-until-further-notice/7420)._