# V0.8.0 login key **URL:** \ **Category:** Support\ **Created:** [August 26, 2018, 2:28am UTC](https://bisq.community/t/v0-8-0-login-key/6044 "2018-08-26T02:28:22Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 2:28am UTC](https://bisq.community/t/v0-8-0-login-key/6044/1 "2018-08-26T02:28:22Z")
When logged out of new version and back in day later no login password request just new account ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [August 26, 2018, 6:02am UTC](https://bisq.community/t/v0-8-0-login-key/6044/2 "2018-08-26T06:02:17Z")
When you look at the Funds tab, did your wallet address change, or it is still the same ? When you look at Settings/Network info, did your onion address change, or it is still the same ? ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 6:54am UTC](https://bisq.community/t/v0-8-0-login-key/6044/3 "2018-08-26T06:54:51Z")
Whole account blank wants new to open new acconut. Was in dispute when it happend ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 8:29am UTC](https://bisq.community/t/v0-8-0-login-key/6044/4 "2018-08-26T08:29:51Z")
History returned but not bitcoin or dispute after wallet restore ---
**Author:** ![Homard](https://bisq.community/letter_avatar/homard/32/5_5575768a8748004e209b776fc1b2916d.png) [@Homard](https://bisq.community/u/Homard)\ **Post date:** [August 26, 2018, 8:35am UTC](https://bisq.community/t/v0-8-0-login-key/6044/5 "2018-08-26T08:35:48Z")
To see your bitcoins, go in Settings/Network info and click “delete SPV file and resync”. You may have to restart the appli, even twice. ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 26, 2018, 10:34am UTC](https://bisq.community/t/v0-8-0-login-key/6044/6 "2018-08-26T10:34:40Z")
If you made a backup, that would be the simplest solution here. I don’t think we have information here to find out what happened, especially because I assume that your whole data directory somehow disappeared, taking the log file with it. Did you by any chance move your data directory somewhere? On Linux data directory is at “~/.local/share/Bisq” for example. If you removed that directory or moved somewhere else, it would make sense for your app to act that way, as if it was running for the first time. ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 1:44pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/7 "2018-08-26T13:44:39Z")
No just shut down when opened it it was gone but updated to v 0.80 ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 1:45pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/8 "2018-08-26T13:45:55Z")
Now history gone again ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 1:59pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/9 "2018-08-26T13:59:24Z")
Should I turn wallet password off ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 26, 2018, 3:22pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/10 "2018-08-26T15:22:23Z")
Are you using Windows by any chance? Maybe your antivirus software is deleting the data directory for some reason? ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 6:37pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/11 "2018-08-26T18:37:58Z")
I am using windows 10 ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 6:43pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/12 "2018-08-26T18:43:38Z")
I’ve now got funds history but no bitcoin or dispute ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 6:46pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/13 "2018-08-26T18:46:59Z")
The last transaction is the one before dispute. I know trade id of dispute transaction if that helps ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 26, 2018, 6:52pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/14 "2018-08-26T18:52:28Z")
Sorry, no, I have no idea what could be going on with your installation. Do you have any antivirus installed? ---
**Author:** ![boyofbow](https://bisq.community/letter_avatar/boyofbow/32/5_5575768a8748004e209b776fc1b2916d.png) [@boyofbow](https://bisq.community/u/boyofbow)\ **Post date:** [August 26, 2018, 6:55pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/15 "2018-08-26T18:55:48Z")
I have firewall switched off ---
**Author:** ![alexej996](https://bisq.community/user_avatar/bisq.community/alexej996/32/491_2.png) [@alexej996](https://bisq.community/u/alexej996)\ **Post date:** [August 26, 2018, 7:01pm UTC](https://bisq.community/t/v0-8-0-login-key/6044/16 "2018-08-26T19:01:59Z")
It might not be due to firewall, maybe an antivirus application is literally deleting your Bisq files. I can’t think of anything else that would make your account just disappear like that without files getting deleted in the data directory.