# What's going to happen after the REFUND AGENT leaves Bisq?

**URL:** <https://bisq.community/t/whats-going-to-happen-after-the-refund-agent-leaves-bisq/9190>\
**Category:** Support\
**Created:** [April 5, 2020, 1:42pm UTC](https://bisq.community/t/whats-going-to-happen-after-the-refund-agent-leaves-bisq/9190 "2020-04-05T13:42:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![peoples](https://bisq.community/letter_avatar/peoples/32/5_5575768a8748004e209b776fc1b2916d.png) [@peoples](https://bisq.community/u/peoples)\
**Post date:** [April 5, 2020, 1:42pm UTC](https://bisq.community/t/whats-going-to-happen-after-the-refund-agent-leaves-bisq/9190/1 "2020-04-05T13:42:27Z")

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Hello.

Please explain how unresponsive and failed trades will be handled after the refund agent leaves.

> <https://github.com/bisq-network/roles/issues/93>
>
> My role is to refund traders who cannot resolve their differences using the medi…ators. The traders have their BTC sent to the Donation Address owner if they escalate to me. In my role I need to pay the traders according to my judgement of the dispute and is reimbursed by a highly volatile BSQ at the end of each voting cycle. Check https://github.com/bisq-network/roles/issues/80 for the present suggestion to reimburse my expenses which should reduce my exposure to the volatility.
> 
> Docs: https://bisq.wiki/Arbitrator
> Team: @bisq-network/arbitrators

Thank you.

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**Author:** ![huey](https://bisq.community/letter_avatar/huey/32/5_5575768a8748004e209b776fc1b2916d.png) [@huey](https://bisq.community/u/huey)\
**Post date:** [April 6, 2020, 11:15am UTC](https://bisq.community/t/whats-going-to-happen-after-the-refund-agent-leaves-bisq/9190/2 "2020-04-06T11:15:15Z")

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In case there’s no replacement I guess the trader would go to the DAO?!