# Withdrawal from BitSquare Unsuccessful

**URL:** <https://bisq.community/t/withdrawal-from-bitsquare-unsuccessful/1904>\
**Category:** Support\
**Created:** [April 24, 2017, 4:45pm UTC](https://bisq.community/t/withdrawal-from-bitsquare-unsuccessful/1904 "2017-04-24T16:45:09Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![myolumen](https://bisq.community/letter_avatar/myolumen/32/5_5575768a8748004e209b776fc1b2916d.png) [@myolumen](https://bisq.community/u/myolumen)\
**Post date:** [April 24, 2017, 4:45pm UTC](https://bisq.community/t/withdrawal-from-bitsquare-unsuccessful/1904/1 "2017-04-24T16:45:09Z")

</div>

Withdrawal from BitSquare Unsuccessful

I am new a this but I have read for 3 hours on the internet and I’m still confused at how to fix my issue. So I finally decided to post her.

So far I have deposited two deposit transactions into my BitSquare.

I tried withdrawing a small amount of funds from my BitSquare wallet. a few days ago and instead, I had .0006 BTC withdrawn from my wallet. Instead of the full amount.

None of that was withdrawn into my External Wallet of choice. Also, I was charged the 0006 BTC twice which I will probably not get back?

Please show me how this will work without failing to withdraw again. Also I would like to avoid being charged excessive fees for no reason.

Appreciate all you do for the community.

Thank you!  
M

---

<div class="post-metadata">

**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 24, 2017, 7:39pm UTC](https://bisq.community/t/withdrawal-from-bitsquare-unsuccessful/1904/2 "2017-04-24T19:39:14Z")

</div>

Hi, that is very strange. Can you send me screenshots and more details as PM or email ([manfred@bitsquare.io](mailto:manfred@bitsquare.io))?  
There are only the miner fee when doing a withdrawal.  
Only at a trade you have a fee and a security deposit which u get back after the trade is completed.  
So there must be either a strange bug (never heard of such a situation u describe) or some strange confusion. You did not do a trad, right?  
So can u send me a screenshot of the Funds/Transactions screen?  
As well send me the wallet details. You get that by clicking alt+j. There u see all wallet transactions. You dont need to send me the pub keys, just the transactions. Dont check “include priv keys”!