# Withdrawal Stuck after failed attempt at trade due to timeouts

**URL:** <https://bisq.community/t/withdrawal-stuck-after-failed-attempt-at-trade-due-to-timeouts/1796>\
**Category:** Support\
**Created:** [April 1, 2017, 2:41am UTC](https://bisq.community/t/withdrawal-stuck-after-failed-attempt-at-trade-due-to-timeouts/1796 "2017-04-01T02:41:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![justpaul](https://bisq.community/letter_avatar/justpaul/32/5_5575768a8748004e209b776fc1b2916d.png) [@justpaul](https://bisq.community/u/justpaul)\
**Post date:** [April 1, 2017, 2:41am UTC](https://bisq.community/t/withdrawal-stuck-after-failed-attempt-at-trade-due-to-timeouts/1796/1 "2017-04-01T02:41:07Z")

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Hi,

I moved some bitcoin into my bitsquare wallet today to buy some monero. It kept timing out at the end so I decided to cut my losses and withdraw the funds to reluctantly use a centralized exchange.

I already had a small balance across several addresses so I just swept up all the bitcoin and sent it. It showed as completed about 10 hours ago but it still hasn’t even shown up in the mem pool. To confirm, I have done a successful trade on bitsquare before so I don’t think it’s user error.

I think it is related to one address from a prior use that still showed a spinning wheel symbol despite being weeks old. Including that transaction in the withdrawal is I think why I’m still staring at a spinning wheel symbol on my withdrawal today.

I can’t submit a support ticket as it isn’t a trade. How do I get this issue resolved? Transaction info below. Any advice would be great.

Thanks

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 1, 2017, 4:30am UTC](https://bisq.community/t/withdrawal-stuck-after-failed-attempt-at-trade-due-to-timeouts/1796/2 "2017-04-01T04:30:12Z")

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Oh sorry to hear that!  
Seem a bug form the previous version caused that. There was likely s double spend tx (caused by a bug) which made your withdrawal invalid.  
If you resync that invalid tx should get cleaned out.

Could you try to follow the steps described here?  
[https://forum.bitsquare.io/t/blockstoreexception-corrupted-spvchain-file/1689](https://forum.bitsquare.io/t/blockstoreexception-corrupted-spvchain-file/1689)

Just delete the spvchain file then restart, wait until all is resynced (that can take a bit) and then restart again. then the balance should be correct and you should be able to withdraw.

If you still have issues ping me here or by email.

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**Author:** ![justpaul](https://bisq.community/letter_avatar/justpaul/32/5_5575768a8748004e209b776fc1b2916d.png) [@justpaul](https://bisq.community/u/justpaul)\
**Post date:** [April 1, 2017, 5:33am UTC](https://bisq.community/t/withdrawal-stuck-after-failed-attempt-at-trade-due-to-timeouts/1796/3 "2017-04-01T05:33:07Z")

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Worked perfectly. Thought I’d try a trade again and that worked too so no need for the BTC withdrawal now.

Thank you for working tirelessly on a critical project.

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**Author:** ![ManfredKarrer](https://bisq.community/user_avatar/bisq.community/manfredkarrer/32/26_2.png) [@ManfredKarrer](https://bisq.community/u/ManfredKarrer)\
**Post date:** [April 1, 2017, 12:19pm UTC](https://bisq.community/t/withdrawal-stuck-after-failed-attempt-at-trade-due-to-timeouts/1796/4 "2017-04-01T12:19:18Z")

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