# Wrong password - how to restart/reinstall/start from the beginnig again?

**URL:** <https://bisq.community/t/wrong-password-how-to-restart-reinstall-start-from-the-beginnig-again/11162>\
**Category:** Support\
**Created:** [October 28, 2021, 7:57pm UTC](https://bisq.community/t/wrong-password-how-to-restart-reinstall-start-from-the-beginnig-again/11162 "2021-10-28T19:57:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jedinec](https://bisq.community/letter_avatar/jedinec/32/5_5575768a8748004e209b776fc1b2916d.png) [@jedinec](https://bisq.community/u/jedinec)\
**Post date:** [October 28, 2021, 7:57pm UTC](https://bisq.community/t/wrong-password-how-to-restart-reinstall-start-from-the-beginnig-again/11162/1 "2021-10-28T19:57:05Z")

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Dears, I am just starting to set the application (no BTC in it). I created the pasword, I tried to see the seed words to note it down but it immediatelly wrote, that the pasword is wrong. I have no bitcoins in it, so I tried to reinstall and start again. But it asks for password immediately after starting the program again. I tried “forgott password” but it asked for seeds words. I do not have it becuase the password problem started before I was able to note them. I want to reser everything and start again, but I have no idea how. Help please.

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**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\
**Post date:** [October 28, 2021, 10:43pm UTC](https://bisq.community/t/wrong-password-how-to-restart-reinstall-start-from-the-beginnig-again/11162/2 "2021-10-28T22:43:46Z")

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You can follow the below to set up a new instance of Bisq

[https://bisq.wiki/Switching\_to\_a\_new\_data\_directory#Create\_new\_data\_directory](https://bisq.wiki/Switching_to_a_new_data_directory#Create_new_data_directory)

Hopefully that should get you back to the start 🙂

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<div class="post-metadata">

**Author:** ![jedinec](https://bisq.community/letter_avatar/jedinec/32/5_5575768a8748004e209b776fc1b2916d.png) [@jedinec](https://bisq.community/u/jedinec)\
**Post date:** [October 29, 2021, 5:53am UTC](https://bisq.community/t/wrong-password-how-to-restart-reinstall-start-from-the-beginnig-again/11162/3 "2021-10-29T05:53:40Z")

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It helped, thanks a lot.

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**Author:** ![bjales](https://bisq.community/letter_avatar/bjales/32/5_5575768a8748004e209b776fc1b2916d.png) [@bjales](https://bisq.community/u/bjales)\
**Post date:** [January 26, 2023, 12:58am UTC](https://bisq.community/t/wrong-password-how-to-restart-reinstall-start-from-the-beginnig-again/11162/4 "2023-01-26T00:58:05Z")

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> [@Pazza](#):
>
> [Switching to a new data directory - Bisq Wiki](https://bisq.wiki/Switching_to_a_new_data_directory#Create_new_data_directory)

Hello dears,

I’m having the same problem. I tried to setup a new instance as the link above, but Bisq is still asking for my password when I start it. I’m using it on MacOS. Can anybody help please? Thank you