# "You cannot take that offer because the maker is offline" **URL:** \ **Category:** Uncategorized\ **Created:** [August 9, 2021, 10:51pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011 "2021-08-09T22:51:54Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![eeeper](https://bisq.community/letter_avatar/eeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@eeeper](https://bisq.community/u/eeeper)\ **Post date:** [August 9, 2021, 10:51pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011/1 "2021-08-09T22:51:55Z")
Since the latest version (1.7.2) I have had this issue where I can’t take some of the offers. It seems to only be with certain traders where as others work fine. I click on the offer but the “next” button never goes green and I get the message “You cannot take that offer because the maker is offline” and the offer that I tried to take disappears for a bit and then comes back. I have tried restarting Bisq but it doesn’t help. It’s been happening for days now. In console it says: java.io.IOException: Cannot connect to hidden service SendOfferAvailabilityRequest: Sending OfferAvailabilityRequest failed When this is happening with certain peers I have successfully taken other offers without this issue. ---
**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\ **Post date:** [August 11, 2021, 4:34pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011/2 "2021-08-11T16:34:35Z")
Hi @eeeper thanks for the message. I was getting this message myself fairly regularly a while back but have not had it for a while. If you send me your logs on Keybase when you get the problem I will pass them on to the devs to have a look at. My username on keybase is: pazza ---
**Author:** ![cryptomarc](https://bisq.community/letter_avatar/cryptomarc/32/5_5575768a8748004e209b776fc1b2916d.png) [@cryptomarc](https://bisq.community/u/cryptomarc)\ **Post date:** [August 23, 2021, 5:06pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011/3 "2021-08-23T17:06:35Z")
I have the exact same problem since yesterday, except it’s not with some offers, but with all of them. If someone could help, I would be most appreciative! ---
**Author:** ![cryptomarc](https://bisq.community/letter_avatar/cryptomarc/32/5_5575768a8748004e209b776fc1b2916d.png) [@cryptomarc](https://bisq.community/u/cryptomarc)\ **Post date:** [August 24, 2021, 4:25pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011/4 "2021-08-24T16:25:06Z")
Hello @Pazza , I don’t know Keybase. Could you tell me how to access it, and how to send you my logs, since I have a worst version of the same problem @eeeper is experiencing? ---
**Author:** ![nathan](https://bisq.community/letter_avatar/nathan/32/5_5575768a8748004e209b776fc1b2916d.png) [@nathan](https://bisq.community/u/nathan)\ **Post date:** [August 24, 2021, 6:41pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011/5 "2021-08-24T18:41:35Z")
If you have a v2 onion address, you will want to upgrade to a v3 address. See here: [Changing your onion address - Bisq Wiki](https://bisq.wiki/Changing_your_onion_address) Note that there are many things to take into account. Do a backup and check that you are v2 and assure no open trades/disputes etc. All of this is on the above link. I had the same original problems and this solved it all. ---
**Author:** ![Pazza](https://bisq.community/user_avatar/bisq.community/pazza/32/2703_2.png) [@Pazza](https://bisq.community/u/Pazza)\ **Post date:** [August 24, 2021, 6:52pm UTC](https://bisq.community/t/you-cannot-take-that-offer-because-the-maker-is-offline/11011/6 "2021-08-24T18:52:58Z")
I am assuming upgrading to a Tor v3 addresses gas fixed this: [Changing your onion address - Bisq Wiki](https://bisq.wiki/Changing_your_onion_address)