Penalty for careless mediators?

So recently I started this thread that I don’t want trade with corporate accounts but only with indivdual accounts.

I also immediately after starting this trade I requested mediator because I didn’t want to take the trade for mentioned reasons. I told my tradepartner and mediator from the beginning I don’t want this trade and rather pay the penalty.

But apparently the mediator didn’t take the time to understand and read my issues and just continued with copy paste message to continue the trade.

Here is messages with me and the mediator:

Here is the response that I got after a while from tradingpartner:

I also told the mediator immediately about the thread in this forum I posted above and made clear I don’t want this trade. So I don’t understand why he would tell the tradepartner that I want to continue as originally intended.

Now the tradepartner obviously sent the SEPA transaction because he thought I want to continue the trade (WHICH I DONT!!! to make it clear I just need repeat myself 2000 times I suppose).

I’m sorry, but it has become quite frustrating after saying so many times I don’t want this trade why would the mediator even say to continue as usual?

How can/will those careless actions by mediators be dealt with? It makes not only a frustrating experience but also invokes big lack of trust and the people running bisq/the mediation.

@leo816 @Pazza @ManfredKarrer

I think communicating with your mediator is the best way to resolve this.

Also, it is important to understand under what context things are said. When someone does not have all the information things can get misinterpreted.

I also do not think it is helpful to publish trader / mediator chats during an ongoing dispute without the consent of all parties.

Remember mediation is about making suggestions not delivering verdicts. If a trader is unhappy with an outcome they have the option of taking the trade to arbitration.

In summary I think it would be better to complete the trade and then, if appropriate, look to do a postmortem / discussion of issue.