Support


Starter package Please add here offers to lend new Bisq users who have no Bitcoin the needed amount of BTC to get started.
Topic Replies Activity
Please use the #support channel at https://keybase.io/team/bisq for any support issues

The support channel is the only place where support issues are handled from now on. We have too many channels and developers and mediators cannot follow all those.

8 December 29, 2019
How to switch to a new data directory

There are several reasons why users might want to start over newly with a new data diretory: Privay Stability Performance Privay If you trade a lot and use always the same data directory your onion address is connecte…

7 August 26, 2019
About the Support category 7 September 19, 2017
Transaction Rejected by network dust 64 2 January 22, 2020
BTC sell stalled - how can cancel trade and unlock my BTD 5 January 21, 2020
Opening a default wallet app has failed 2 January 21, 2020
[SOLVED] I can't receive notification today 8 January 19, 2020
Fonts too tiny for 4K monitor - not usable 2 January 18, 2020
Account didn't get signed 2 January 18, 2020
Trouble connecting to tor network 3 January 15, 2020
Problem connecting to network 3 January 13, 2020
Bitcoin atm to bisq 3 January 13, 2020
Connecting to bitcoin network 6 January 11, 2020
Bug or mistake? 7 January 11, 2020
Lost bitcoin 3 January 11, 2020
Cancel transaction ASAP - HELP 3 January 5, 2020
Connecting to the Bisq network failed (LINUX TAILS) 2 December 30, 2019
Newbie question: who picks my offer? 2 December 30, 2019
Issues and unable to connect? 3 December 29, 2019
My account didn't get signed! 4 December 26, 2019
Back from hiatus 3 December 22, 2019
BTC stuck in escrow / arbitrator unresponsive 31 December 18, 2019
Chargeback 4 December 18, 2019
Major Bug Bisq V1.2.4 4 December 11, 2019
Xyrdi: Requesting peer or mediator attention 2 December 9, 2019
Need help from arbitrator for trade 230238 5 December 7, 2019
Unable to withdraw funds to external wallet 2 December 6, 2019
Alipay (China) 4 December 5, 2019
Failed Trade - BTC Locked 3 December 4, 2019
Available Balance 1 December 4, 2019