Support


Starter package Please add here offers to lend new Bisq users who have no Bitcoin the needed amount of BTC to get started.
Topic Replies Activity
Please use the #support channel at https://keybase.io/team/bisq for any support issues

The support channel is the only place where support issues are handled from now on. We have too many channels and developers and mediators cannot follow all those.

3 November 12, 2019
How to switch to a new data diretory

There are several reasons why users might want to start over newly with a new data diretory: Privay Stability Performance Privay If you trade a lot and use always the same data directory your onion address is connecte…

7 August 26, 2019
About the Support category 7 September 19, 2017
How to unlock? 27 November 19, 2019
How do I add a Bitcoin wallet? 5 November 18, 2019
How can I block a user on bisq? 2 November 17, 2019
Receiving funds no addresses 3 November 17, 2019
Sending funds 2 November 16, 2019
Transaction rejected, reason 'dust' 3 November 16, 2019
Failed Trade - BTC Locked 2 November 16, 2019
Bisq software no longer communicating 2 November 13, 2019
Asking for help, my payout vin bisq does not work 1 November 13, 2019
I can't open a support ticket 1 November 13, 2019
Auszahlung wird nicht bestätigt 1 November 12, 2019
[New v1.2.1] "Bank Account Signed by an arbitrator" - Can arbitrators see our account info? 17 November 11, 2019
Buyer disappeared, when can I have my deposit back? 4 November 12, 2019
The mediator is not responding 5 November 11, 2019
How to get in touch with mediator re6iu6hfv5aoiuep.onion:9999? 2 November 11, 2019
Trade Pushed to failed. Buyer lost Security Deposit please help 2 November 11, 2019
Nightmare Day on Bisq 7 failed trades. No option for support! 6 November 11, 2019
[FIXED in 1.2.1] Account signing doesn't seem to have taken place or been fair 7 November 10, 2019
TX stuck on Blockchain? 2 November 9, 2019
National Currency Accounts all gone 1 November 8, 2019
Migrating to a new data directory nullifies account signatures 2 November 7, 2019
Pagesigner not working: What to do at the next dispute? 10 November 5, 2019
Mediation disputes 12 November 5, 2019
Stuck trade from Aug 16 1 November 3, 2019
Messaging stuck Q77TU 8 November 3, 2019
My feedback to the mediation/arbitration process 1 November 3, 2019
Person Unable to Pay got Resoltion Now a Bug! Have to wait 3 weeks! Help! 1 November 2, 2019