Bisq: Transaction ID Not Found Bug

[Trader13]

Have hit this bug before and support resolved the issue. However, this is the second time I am hitting this bug where the transaction ID is not found.

Does Bisq know the root cause of this bug? Is there any potential solution? It is a bit annoying to have to open the support ticket and wait for it to be cancelled then sent back each time.

Scenario:

1. Trade is placed on the orderbook as a maker
2. Someone accepts my trade
3. Freezes on “wait for blockchain confirmation” since no transaction id can be found on the blockchain.

[TCP]

I’m not sure of the solution, but I had a similar problem yesterday as a buyer:

Funds sent but unable to click 'Payment started'

I have raised this with support, but wondered whether anyone else has had the same problem. I accepted an offer, waited for the blockchain confirmation (which took longer than usual due to a problem with the transaction ID), transferred the fiat, but now the ‘Payment started’ button is disabled. As a result, I am unable to mark the payment as sent and the maker is presumably unable to confirm that it has been received in order to complete the transaction. [screenshot] The trade will expire so…

After contacting support, it did eventually confirm and move on to the next screen, but now I am stuck again. These two problems may be related.

[alexej996]

You could open an issue on GitHub. Perhaps even send Manfred your log file via private message.