A timeout occurred

Support
1

hi…

had 2 issues with the same seller: all the 2 sells with status failed!!!

trade id: fioecy-f2379b13-4ece-420c-b0e9-c0bcc56b443d-04993
offer fee transaction ID: fe141e42e7984bc5d75a95d34fcea34a8487eb9ee9e1b77698f343c158b46c20
taker fee transaction ID: b7cc3edbe5a62d569bea1be6361ebdc46508d12a53d9d79ec095df54cc10f6ee
error message: a timeout occured
trade state: TAKER_FEE_PAID

trade id: fioecy-f2379b13-4ece-420c-b0e9-c0bcc56b443d-04993
offer fee transaction ID: fe141e42e7984bc5d75a95d34fcea34a8487eb9ee9e1b77698f343c158b46c20
taker fee transaction ID: e0fb28abd827e8ff957f6f144a2eab6b511b9c7e18bc400b6f6eb38fb14c9c78
error message: a timeout occured
trade state: TAKER_FEE_PAID

2 x 0.0020 BTC taker-fee are gone???
why does this happen…

os: win10-64 client: 0.4.9.9.3

thx michael

2

Hey! As far as I know the taker-fees are gone. This is a bummer but the taker-fee is useful for toning down data-harvesting on the network (and for fees).
Maybe seller went off-line?
Did you by any chance get this message?:
https://forum.bitsquare.io/uploads/default/optimized/1X/cf72a1d05b3af93b1374cbe011d35b6431c83c17_1_690x387.png

3

hey, i think so… restarting the ckient didn´t solve anything…
how can i avoid this??? i do not know before the klicking the confirm button, if everything is ok…!!!
if the buyer is online, if my conection is ok, if the amount is to low getting mined… 2 x 0,002btc are approx. 65€ for nothing… .-)

4

Exact same problem here!

Trader ID: cYJZj-8f6978f5-2f47-4c61-8abb-572222f4ce7f-04993

5

can u tell me which currency and price the offer was? the maker has prob. his wallet out of sync which caused that issue.

1 Like
6

GBP 358.53, trade price £1991.85 and bitcoin amount to receive 0.18 BTC

7

Hi there!

I had a timeout, too. This wouldn’t be a problem, if the fee wasn’t lost. How do I check if my network setting work fine?

What’s even more annoying, before, I canceled my own offer to buy specially to react to this offer, which also costs funds.

8

Please move over to the new version. That issue is fixed now.

9

Is there a version newer than 0.5.0?

10

Nope. 0.5.0 the newist :slight_smile:

11

So, obviously that wasn’t the reason.

12

So I wonder why nobody reacts to my buy offer (SEPA), but opens a sell offer (SEPA, too, even with a lower price) instead. Maybe somebody tried to sell to me and got timeout, too. Of course, there are also other possible reasons.

1 Like
13

Ah I though u had the old version installed. In the new version I just fixed a few issues and will deploy soon a new release with those.
Some of the trades atm are test trades by Bisq team members. There are still not so many users who have moved over to the new version. Might take a few days to have more volume.