Account Login

My computer was restarted with windows 10 and it deleted several programs, including my Bisq, so I downloaded it again from the bisq website, and now I don’t have access to the account anymore, I’m using the words 12 from the seed to restore, but only open a new account with no history. How can you help me. Thank you

Jose Consatatino Filho

Hello Constantino,

So the 12 word seed simply restores your wallet (which is good since that’s where all your funds are). However, you’ll need the information from your Bisq directory to restore all your account details, like payment accounts, account age etc. Did you make any backups of that Bisq Directory?

Take a look at the docs for more info:

1 Like