After upgrading from 1.3 to 1.3.1 all my active trades have vanished

[rogueserious]

When I was on 1.3.0, I had open trades with buyers that were marked with payment sent and after upgrading to 1.3.1, all my open trades were moved to failed trades.

I would like to recover the trades, or receive a refund for my coins.

Please help.

Update: Have taken huey’s solution and attempting to contact mediator, will update…

[huey]

Verifying multisig funds and Finding your mediator

Due to recent hotfix many users are reporting failed trades. To verify that your funds are still locked/unspent in the multisig please follow these instructions: Multisig Funds Under PORTFOLIO > OPEN TRADES click on the little ‘i’ icon next to the trade ID to see the trade info. There you can see the trade’s details. The multisig transaction is the Deposit transaction. So copy that transaction ID and you can check it with your BTC node or on a BTC explorer if you don’t run a node. If that tran…

[MichalW]

I have a similar problem:

I started the transaction in version 1.3
I currently have 1.3.1 and this error:

[MichalW]

Also in the transaction I have this error:

[MnM]

@bonetti Apparently, v1.3.1 didn’t fix all failed trades issue. Devs are launching v1.3.2 that should fix this issue.

In the meantime, you may follow this instructions to assure your transaction is not really a failed transaction. Verifying multisig funds and Finding your mediator