Arbitration help

Arbitrator didn’t understand well what i said and release bitcoin before i have my money. my bank need a paper from the buyer bank but i cannot do anything. please help

What was the TradeID?

m4ueqo-b2c44b8f-b12e-4cc0-9979-0fae3636d8a7-067

This is not my dispute. Chris Beams is the arbitrator.

Yes, and @daniel1 has contacted me elsewhere. We’re dealing with it, thanks.