Arbitrator not replying to support ticket

I raised a dispute ticket about a trade which did not confirm before the trading period expired.

I have had no reply from many messages I sent. Nothing.

How do I best get this resolved?

Who was your arbitrator?

3b7cft5k4ae6a236.onion:9999

Does that help?

Keo, was that what you were looking for? How do I identify my arbitrator ?

Yes, that is the arbitrator onion address. You should wait now for your arbitrator to contact you :slight_smile:

Yes that is me. Send me a PM.

Keo.