arbitratorPubKeyRing must no tbe null

InternetUser · August 26, 2019, 11:23pm

The message is indeed “arbitratorPubKeyRing must no tbe null” (instead of “arbitratorPubKeyRing must not be null”).

After accepting an offer, I received this message. Despite the error, the trade was created with all phases in grey:

grey

It seems I will not be able to even open a dispute, so how can I release my coins?

huey · August 27, 2019, 12:12am

You can open a dispute by pressing ctrl/cmd + o.

InternetUser · August 27, 2019, 2:16am

When I do that, I get an “Open support ticket” dialog, which has a button “OPEN SUPPORT TICKET”.

When I click the button, I get this dialog:

huey · August 27, 2019, 10:33am

Please do so. Open an issue on github.com/bisq-network/bisq/issues and attach your bisq.log file.

InternetUser · August 27, 2019, 11:40am

What about my coins? How can I have them back?

v1.1.5:

github.com/bisq-network/bisq

Issue: arbitratorPubKeyRing must no tbe null

opened by SelfMeme on 2019-08-27

java.lang.NullPointerException: arbitratorPubKeyRing must no tbe null
at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:787)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesDataModel.doOpenDispute(PendingTradesDataModel.java:471)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesDataModel.tryOpenDispute(PendingTradesDataModel.java:430)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesDataModel.onOpenSupportTicket(PendingTradesDataModel.java:205)
at java.base/java.util.Optional.ifPresent(Optional.java:172)
at bisq.desktop.main.overlays.Overlay.lambda$addButtons$11(Overlay.java:931)
at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:238)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(CompositeEventDispatcher.java:59)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
at...

huey · August 27, 2019, 11:49am

I believe your attempt to take the offer wasn’t successful so your funds didn’t ever leave your wallet. You can check if under FUNDS > TRANSACTIONS you’ve had any transactions related to this trade.

InternetUser · August 28, 2019, 3:34pm

You are correct, the funds never left the wallet. However, I have a frozen transaction I cannot remove, which didn’t even reach phase 1 (Wait for blockchain confirmation), while the buyer informed me they have a similar situation, although their transaction reached phase 1.

What should we do?

huey · August 28, 2019, 3:49pm

Make a backup and use the ‘BTC wallet emergency tool’ by pressing ctrl/cmd+e. Verify that the amount you’ll be sending includes the amount reserved. I think that by withdrawing to an used address from the FUNDS > RECEIVE FUNDS it should unlock the Reserved funds.