The message is indeed “arbitratorPubKeyRing must
no tbe null” (instead of “arbitratorPubKeyRing must not be null”).
After accepting an offer, I received this message. Despite the error, the trade was created with all phases in grey:
It seems I will not be able to even open a dispute, so how can I release my coins?
You can open a dispute by pressing ctrl/cmd + o.
When I do that, I get an “Open support ticket” dialog, which has a button “OPEN SUPPORT TICKET”.
When I click the button, I get this dialog:
Please do so. Open an issue on
github.com/bisq-network/bisq/issues and attach your bisq.log file.
What about my coins? How can I have them back?
11:36AM - 27 Aug 19 UTC
02:43PM - 28 Jan 20 UTC
java.lang.NullPointerException: arbitratorPubKeyRing must no tbe null
good first issue
I believe your attempt to take the offer wasn’t successful so your funds didn’t ever leave your wallet. You can check if under FUNDS > TRANSACTIONS you’ve had any transactions related to this trade.
You are correct, the funds never left the wallet. However, I have a frozen transaction I cannot remove, which didn’t even reach phase 1 (Wait for blockchain confirmation), while the buyer informed me they have a similar situation, although their transaction reached phase 1.
What should we do?
Make a backup and use the ‘BTC wallet emergency tool’ by pressing ctrl/cmd+e. Verify that the amount you’ll be sending includes the amount reserved. I think that by withdrawing to an used address from the FUNDS > RECEIVE FUNDS it should unlock the Reserved funds.