The message is indeed “arbitratorPubKeyRing must no tbe null” (instead of “arbitratorPubKeyRing must not be null”).
After accepting an offer, I received this message. Despite the error, the trade was created with all phases in grey:
It seems I will not be able to even open a dispute, so how can I release my coins?
huey
August 27, 2019, 12:12am
2
You can open a dispute by pressing ctrl/cmd + o.
When I do that, I get an “Open support ticket” dialog, which has a button “OPEN SUPPORT TICKET”.
When I click the button, I get this dialog:
huey
August 27, 2019, 10:33am
4
Please do so. Open an issue on github.com/bisq-network/bisq/issues and attach your bisq.log file.
What about my coins? How can I have them back?
v1.1.5:
opened 11:36AM - 27 Aug 19 UTC
closed 02:43PM - 28 Jan 20 UTC
good first issue
```
java.lang.NullPointerException: arbitratorPubKeyRing must no tbe null
at … com.google.common.base.Preconditions.checkNotNull(Preconditions.java:787)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesDataModel.doOpenDispute(PendingTradesDataModel.java:471)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesDataModel.tryOpenDispute(PendingTradesDataModel.java:430)
at bisq.desktop.main.portfolio.pendingtrades.PendingTradesDataModel.onOpenSupportTicket(PendingTradesDataModel.java:205)
at java.base/java.util.Optional.ifPresent(Optional.java:172)
at bisq.desktop.main.overlays.Overlay.lambda$addButtons$11(Overlay.java:931)
at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:86)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:238)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(CompositeEventDispatcher.java:59)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:49)
at javafx.base/javafx.event.Event.fireEvent(Event.java:198)
at javafx.graphics/javafx.scene.Node.fireEvent(Node.java:8865)
at javafx.controls/javafx.scene.control.Button.fire(Button.java:200)
at javafx.controls/com.sun.javafx.scene.control.behavior.ButtonBehavior.mouseReleased(ButtonBehavior.java:206)
at javafx.controls/com.sun.javafx.scene.control.inputmap.InputMap.handle(InputMap.java:274)
at javafx.base/com.sun.javafx.event.CompositeEventHandler$NormalEventHandlerRecord.handleBubblingEvent(CompositeEventHandler.java:218)
at javafx.base/com.sun.javafx.event.CompositeEventHandler.dispatchBubblingEvent(CompositeEventHandler.java:80)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:238)
at javafx.base/com.sun.javafx.event.EventHandlerManager.dispatchBubblingEvent(EventHandlerManager.java:191)
at javafx.base/com.sun.javafx.event.CompositeEventDispatcher.dispatchBubblingEvent(CompositeEventDispatcher.java:59)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:58)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.BasicEventDispatcher.dispatchEvent(BasicEventDispatcher.java:56)
at javafx.base/com.sun.javafx.event.EventDispatchChainImpl.dispatchEvent(EventDispatchChainImpl.java:114)
at javafx.base/com.sun.javafx.event.EventUtil.fireEventImpl(EventUtil.java:74)
at javafx.base/com.sun.javafx.event.EventUtil.fireEvent(EventUtil.java:54)
at javafx.base/javafx.event.Event.fireEvent(Event.java:198)
at javafx.graphics/javafx.scene.Scene$MouseHandler.process(Scene.java:3876)
at javafx.graphics/javafx.scene.Scene$MouseHandler.access$1300(Scene.java:3604)
at javafx.graphics/javafx.scene.Scene.processMouseEvent(Scene.java:1874)
at javafx.graphics/javafx.scene.Scene$ScenePeerListener.mouseEvent(Scene.java:2613)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(GlassViewEventHandler.java:397)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler$MouseEventNotification.run(GlassViewEventHandler.java:295)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.lambda$handleMouseEvent$2(GlassViewEventHandler.java:434)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(QuantumToolkit.java:389)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassViewEventHandler.handleMouseEvent(GlassViewEventHandler.java:433)
at javafx.graphics/com.sun.glass.ui.View.handleMouseEvent(View.java:556)
at javafx.graphics/com.sun.glass.ui.View.notifyMouse(View.java:942)
at javafx.graphics/com.sun.glass.ui.gtk.GtkApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.gtk.GtkApplication.lambda$runLoop$11(GtkApplication.java:277)
at java.base/java.lang.Thread.run(Thread.java:844)
```
huey
August 27, 2019, 11:49am
6
I believe your attempt to take the offer wasn’t successful so your funds didn’t ever leave your wallet. You can check if under FUNDS > TRANSACTIONS you’ve had any transactions related to this trade.
You are correct, the funds never left the wallet. However, I have a frozen transaction I cannot remove, which didn’t even reach phase 1 (Wait for blockchain confirmation), while the buyer informed me they have a similar situation, although their transaction reached phase 1.
What should we do?
huey
August 28, 2019, 3:49pm
10
Make a backup and use the ‘BTC wallet emergency tool’ by pressing ctrl/cmd+e. Verify that the amount you’ll be sending includes the amount reserved. I think that by withdrawing to an used address from the FUNDS > RECEIVE FUNDS it should unlock the Reserved funds.
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