Bank looking for more personal information

I have used bisq many times to both buy and sell crypto using the SEPA bank transfer payment method. The only information required to use this method is Name, IBAN and BIC codes.

Now a buyer has not started the payment and is asking for my date of birth. This is the 2nd time that this has happened using bisq. I do not wish to provide this information and I should not have to. My bank already has all of my personal details like my Name, address and date of birth so I should not be required to provide them to banks in other countries or users of bisq in other countries.

The only information required to send a SEPA transaction is the recipients name and their IBAN and BIC codes which I have already provided.

To be asked for additional personal information is not acceptable in my opinion.

Has anyone else experienced this problem and could provide anymore information about it?

I agree with you that this is not acceptable. This is a violation of the trading protocol that only minimal and necessary data should be exchanged. If the trading partner is not continuing the trade then this trade should go to mediation rewarding you for the trouble (10% of trade amount [1]). If the other bank is asking for that stuff then the trading partner should change the bank.

[1] Table of penalties - Bisq Wiki “Buyer is asking for selfie, copy of ID of seller, home address.”

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Thank you for your reply tieck. I have messaged the buyer and asked them to try to resolve the issue with their bank. I want to give them the chance to try to resolve it and make the payment within the time limit before I request mediation. If that can not be done then I will have to request mediation.

Check out the Table of penalties - Bisq Wiki

Buyer is asking for selfie, copy of ID of seller, home address etc - Buyer loses 10% of the trade amount. Buyer retains the rest of their security deposit. Seller can choose whether to provide or not.

*Bisq should incentivize accounts that do not ask for any more information than necessary and penalize users that trade with banks that add for more information than necessary.